Vanessa Rico
Riverside,CA
Summary
Enthusiastic Teacher with superb leadership and communication skills. Easily cultivates trusting and productive relationships with students, parents, teachers and administration. Creates, monitors and sustains disciplined school culture of high academic and behavioral standards. Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teacher
KinderCare Learning Centers
Corona, CA
10.2023 - 09.2024
- Encouraged independence while providing guidance during mealtime routines such as eating independently or helping feed others.
- Developed and implemented daily lesson plans to support infant development.
- Organized and maintained a safe, clean, and stimulating learning environment for infants.
- Established positive relationships with families by communicating regularly about their child's progress.
- Provided individualized care and attention to each infant in the classroom.
- Observed infants' development and documented milestones using appropriate assessment tools.
- Encouraged self-help skills such as feeding, dressing, potty training.
- Maintained records of attendance and provided weekly updates to parents regarding their child's activities.
- Assisted with diaper changes and assisted children with toileting needs when necessary.
- Engaged in conversations with infants to encourage language development.
- Participated in team meetings to discuss curriculum plans, student progress, and classroom management strategies.
- Demonstrated an understanding of different cultures when interacting with families from diverse backgrounds.
- Planned age-appropriate activities that encouraged physical, cognitive, social-emotional growth in infants.
- Ensured safety rules were followed at all times by supervising playtime activities both indoors and outdoors.
- Incorporated music into everyday routines to promote creativity and motor development.
- Helped develop gross motor skills through playtime activities such as crawling, walking, running, jumping.
Customer Service Cashier
McDonald's Restaurant
Arkansas City, KS
06.2021 - 08.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Verified that all coupons were valid prior to processing them into the system.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
Education
High School Diploma -
Arkansas City High School
Arkansas City, KS12-2022
Skills
- Student Engagement
- Classroom restocking
- Excellent classroom management
- Reporting and documentation
- Learning Assessments
- Guest Services
- Positive and professional
- Cash Management
- Customer inquiries
- Customer Service
- Cash Handling
- Customer Complaint Resolution
Affiliations
- Volley Ball
- Soft Ball
Accomplishments
- 4.0 GPA
- Scholar-ship To Cowley College in Arkansas City
- Graduated Mid-Term
Certification
- High School Diploma
Languages
Spanish
Professional
Timeline
Teacher
KinderCare Learning Centers
10.2023 - 09.2024
Customer Service Cashier
McDonald's Restaurant
06.2021 - 08.2023
High School Diploma -
Arkansas City High School
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