Vanessa Rivera
Summary
- 1-year externship at San Antonio Regional Hospital Emergency Department (08/2024 – 08/2025).
- Member, National Society of Leadership and Success (recognized for undergraduate GPA achievement).
- Member, Sigma Theta Tau International Honor Society of Nursing (Achieved 3.9 GPA)
Treasurer, American Assembly for Men in Nursing - Emergency Nurses Association (ENA) modules completed for Clinical Practice – Novice Pathway (25 hours).
Overview
10
10
years of professional experience
Work History
Case Manager Assistant
Children's Hospital of Orange County
Orange
11.2024 - Current
- Supported case managers in coordinating care plans, discharge processes, and DME delivery, ensuring continuity of care, and adherence to hospital protocols.
- Communicated effectively with families, physicians, nurses, and interdisciplinary teams to facilitate timely and appropriate care transitions.
Patient Care Coordinator
Optum
Irvine
09.2021 - Current
- Facilitated appointment scheduling, coordinated referrals, and managed prior authorizations to optimize timely care delivery.
- Partnered closely with a multidisciplinary healthcare team to identify and implement individualized care plans, supporting members in achieving their health goals.
Client Assistant/Detox Technician
Waismann Method
Orange`
03.2021 - 03.2022
- Worked collaboratively with physicians and interdisciplinary teams in the ICU and Med-Surg units to support patients undergoing anesthesia-assisted medical opiate detoxification.
- Coordinated all aspects of patient care, including admissions, procedures, and discharges, to promote a seamless, positive patient experience.
EMT
Care Ambulance
Los Angeles
05.2017 - 03.2019
- Partnered with L.A. and the Orange County Fire Departments to deliver emergency medical care in high-pressure settings.
- Coordinated with hospital ED staff to ensure smooth patient transitions.
- Responded to 911 calls and provided on-site care, including CPR, airway management, and other life-saving interventions.
- Maintained high performance and patient care standards during 12- and 24-hour shifts.
Supervisor
Champagne French Bakery
Costa Mesa
04.2015 - 09.2016
- Managed opening/closing duties, cash handling, and daily staff checklists.
- Guided staff on roles and responsibilities while conducting monthly inventory checks to maintain stock levels.
Education
Master of Science - Nursing
Western University of Health Sciences
Pomona, CA08.2025
Bachelor of Science - Public Health
University of California Irvine
Irvine, CA03.2021
Bachelor of Arts - Psychology
University of California, Irvine
Irvine, CA03-2021
Associate of Arts - Liberal Arts
Golden West College
Huntington Beach, CA12.2016
Skills
- BLS/CPR
- EMT
- ACLS
- PALS
- Certified health coach, San Antonio Regional Hospital Community Health Improvement Program (CHIP)
Timeline
Case Manager Assistant
Children's Hospital of Orange County
11.2024 - Current
Patient Care Coordinator
Optum
09.2021 - Current
Client Assistant/Detox Technician
Waismann Method
03.2021 - 03.2022
EMT
Care Ambulance
05.2017 - 03.2019
Supervisor
Champagne French Bakery
04.2015 - 09.2016
Master of Science - Nursing
Western University of Health Sciences
Bachelor of Science - Public Health
University of California Irvine
Bachelor of Arts - Psychology
University of California, Irvine
Associate of Arts - Liberal Arts
Golden West College
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