Vanessa rivera
Tarpon Springs
Summary
Detail-oriented professional experienced in bar management and customer relationship management. Known for implementing cost control measures and enhancing customer experiences, contributing to increased revenue and operational efficiency.
Overview
9
9
years of professional experience
Work History
Bar Manager
Broadway night club
Norfolk
03.2017 - 03.2026
- Managed bar operations and staff schedules during peak hours.
- Trained new bartenders on drink preparation and customer service standards.
- Created cocktail menus that increased customer engagement and satisfaction.
- Oversaw inventory management and ordered supplies to maintain stock levels.
- Ensured compliance with health and safety regulations in bar area.
- Implemented cost control measures that improved bar profitability.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Increased revenue by promoting additional products and assisting with beverage menu.
Education
Associate of Applied Science - Medical
Everest College
Chesapeake, VA08-2015
Skills
- Mixology techniques
- Menu development
- Inventory management
- Cost control
- Staff training
- Customer relationship management
- Service excellence
Timeline
Bar Manager
Broadway night club
03.2017 - 03.2026
Associate of Applied Science - Medical
Everest College