Vanessa Rodriguez
Austin,TX
Summary
Dynamic leader with proven expertise in operations management and team leadership honed at Ihop. Excelled in driving performance improvements and financial stability, achieving significant business growth. Skilled in P&L management and fostering high employee satisfaction through effective training and coaching. Demonstrates exceptional problem resolution and time management abilities, ensuring long-term success and profitability.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Ihop
01.2019 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Server
Ihop
04.2011 - 01.2018
Education
GED
12.2020
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Training and coaching
- Team leadership
- Training and development
- P&L management
- Schedule management
- Labor cost controls
- Deadline oriented
Certification
I possess a valid ServSafe certification.
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Ihop
01.2019 - Current
Server
Ihop
04.2011 - 01.2018
GED
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