Vanessa Rodriguez
Washington
Summary
Results-oriented achiever and safety minded professional with years of experience proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Flight Attendant
American Airlines
Philadelphia, PA
03.2023 - Current
- Deliver exceptional customer service by addressing passenger inquiries and resolving issues promptly and professionally.
- Collaborated with crew members to maintain efficient cabin operations during taxi, takeoff and landing.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA rules and regulations.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Greeted passengers with a smile and assisted with carry-on baggage storage and delivered onboard announcements.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring passengers have seat belts securely fasten.
Beauty Team Lead
Kohl’s/Sephora
Flemington, NJ
07.2022 - 01.2023
- Provides leadership for the Beauty team through strong partnership with the Store Manager.
- Leads team to deliver a positive and compelling client experience.
- Responsible for operational excellence, including cleanliness and hygiene standards within the department.
- Drives sales performance in Kohl’s/Sephora environment and holds the team accountable to support and meet goals.
- Builds strong culture within the department and team through the execution of reward programs to recognize hospitality and sales excellence.
- Oversees merchandising operations in ordinance to Kohl’s/Sephora standards.
Patient Service Rep PSR/CMA
OBGYN Group/Axia Women’s Health
West Orange, NJ
12.2020 - 06.2022
- Scheduled patient appointments per guidelines given, and conducted follow up accordingly.
- Greeted patients/visitors, and assisted and directed them accordingly. Directed visitors to appropriate waiting areas, and appropriately and courteously screened solicitors for relevance to organizational needs.
- Adhere to infection control/safety guidelines and confidentiality policies through HIPAA/OSHA compliance.
- Accompanied patients to the exam/procedure rooms and assisted patients as needed with walking transfers, dressing, specimen collection and exam preparation.
- Organized instruments and equipment according to department protocols, sanitized exam/procedure rooms and equipment between patient visits to maintain infection control, while maintaining and cleaning sterilizer according to scheduled maintenance program.
Education
Cosmetology License - Cosmetology
Empire Beauty School
Bloomfield, New Jersey11.2016
High School Diploma - undefined
BLOOMFIELD HIGH SCHOOL
Bloomfield, New Jersey06.2015
Skills
- CPR and First Aid
- Time management
- Excellent Verbal and written communication
- Multi-task effectively in a fast paced environment
- Conversational Spanish
- Professional appearance
- Leadership qualities
- Attention to detail
Certification
- CPR- Axia Women’s Health
- Clinical Medical Assistant-CMA- Axia Women’s Health
Timeline
Flight Attendant
American Airlines
03.2023 - Current
Beauty Team Lead
Kohl’s/Sephora
07.2022 - 01.2023
Patient Service Rep PSR/CMA
OBGYN Group/Axia Women’s Health
12.2020 - 06.2022
Cosmetology License - Cosmetology
Empire Beauty School
High School Diploma - undefined
BLOOMFIELD HIGH SCHOOL