Vanessa Rodriguez de Gonzalez
Franklin Park,IL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing work schedules, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
17
17
years of professional experience
Work History
Receptionist
Riser Animal Hospital
03.2015 - Current
- Coordinating and maintaining contact with clients, taking incoming chat request, issuing receipts and records to customers, responding to client requests for medication refills, solving complaints, managing client accounts, doctor schedules and prescription requests
- Ascertained patient needs and communicated emergent situations with medical staff
- Take inventory of medical and office supplies and medicine dispensing
- Communicate Veterinarian orders post-operatively and medication regimens to pet owners.
Bank Teller
PNC Bank
07.2012 - 01.2015
- Cash Handling, ledger balancing, data entry, help with teller scheduling
- Customer service representative, issue cashier’s checks and money orders
- Process referral for customers who may be interested in new account.
Cashier / Stock
Gateway Newstand
01.2008 - 07.2013
- Keeping track of store inventory and stocking merchandise
- Cashier/Lotto machine operator
- Mopping, dusting, cleaning and setting up bank deposits.
Women, Infant and Children Program, Clerk/Breastfeeding Peer Counselor
Near North Health Service Corporation
02.2007 - 11.2011
- Answered phones, set up appointments, breastfeeding peer education, kept track of daily/monthly progress reports, and data entry.
Education
Bachelor of Arts - History And Science
Northeastern Illinois University
Chicago, IL12.2024
Associates in Arts Degree -
Wilbur Wright College
05.2011
Skills
- Bilingual in Spanish and English
- Able to easily multi-task
- Organization skills
- Time Management
- Verbal and written communication
- Customer/Client relations
Phi Alpha Theta: The National History Honor Society Member
I have achieved a high level of academic excellence and I am committed to service and leadership.
Timeline
Receptionist
Riser Animal Hospital
03.2015 - Current
Bank Teller
PNC Bank
07.2012 - 01.2015
Cashier / Stock
Gateway Newstand
01.2008 - 07.2013
Women, Infant and Children Program, Clerk/Breastfeeding Peer Counselor
Near North Health Service Corporation
02.2007 - 11.2011
Bachelor of Arts - History And Science
Northeastern Illinois University
Associates in Arts Degree -
Wilbur Wright College
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