Andrea Guerrero
Fountain Valley
Summary
Detail-oriented and customer-focused professional with experience in cash handling, client service, and administrative support in a fast-paced environment. Known for accuracy in financial transactions, strong communication, and maintaining client trust. Seeking to transition into a banking role to support efficient branch operations and deliver excellent customer experiences.
Overview
5
5
years of professional experience
Work History
Receptionist
Keratin Lab
Costa Mesa
01.2024 - Current
- Delivered high-volume customer service to 20-40 clients daily, ensuring satisfaction through professionalism and efficiency.
- Resolve client concerns professionally, maintaining positive client relationships.
- Maintain detailed and accurate client records while managing scheduling systems.
- Accurately process daily cash and card transactions, ensuring proper balancing and error-free handling.
- Trained and onboarded new front desk employees on procedures and customer service expectations, enhancing team readiness.
- Assisted with payroll processing, ensuring confidentiality and accuracy to support team operations.
- Monitor and manage inventory of 500+ products to ensure consistent supply levels.
- Maintain strict cleanliness and sanitation standards in compliance with workplace policies.
- Provided front desk support in Costa Mesa, managing phone calls and greeting visitors.
Warehouse Associate
Amazon
Irvine
10.2021 - 12.2023
- Prepared and fulfilled customer orders efficiently in fast-paced environment, consistently meeting strict deadlines.
- Organized and maintained safe work areas, ensuring compliance with company standards.
- Worked as warehouse associate in Irvine
Education
High School Diploma -
La Sierra High School
RiversideSkills
- Appointment scheduling
- Multitasking efficiently
- Confidential information management
- Bilingual (English & Spanish)
- Strong attention to detail
- Multitasking efficiently
- High-pressure professionalism
- Excellent communication skills
- Highly reliable
- Bilingual (English & Spanish)
Timeline
Receptionist
Keratin Lab
01.2024 - Current
Warehouse Associate
Amazon
10.2021 - 12.2023
High School Diploma -
La Sierra High School