Summary
Overview
Work History
Education
Skills
Interests
Work Preference
Websites
Timeline
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Vanessa Rosemary

Vanessa Rosemary

Houston,TX

Summary

I have a strong background in psychology, which is complemented by experience in clinical care and administrative functions. I am committed to applying my skills and passions to psychological principles in a demanding environment. I have a solid foundation in volunteer work, and a history of contributing to community initiatives. I have collaborated on multiple projects that successfully improved the livelihoods of individuals in need. Through these feats, I have demonstrated my problem-solving abilities and my strong communication skills. Currently, I am set on demonstrating my passion for helping others through my career in the field of psychology.

Overview

5
5

Years of experience helping others

Work History

Assistant Manager and Salesperson

Teavana
01.2017 - 01.2019
  • Utilized motivational interviewing techniques (MIT) in sales pitches, resulting in becoming a recurrent top performer every month.
  • Collaborated with other retail staff to ensure all needs were met in a timely manner.
  • Resolved customer complaints with empathy and understanding, resulting in an increase in positive customer reviews.

Assistant Technician and Receptionist

Circle B Veterinary
04.2019 - 07.2020
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Expedited task completion times due to the ability to multitask effectively under time constraints.

Floater Technician

Katy Veterinary Clinic
01.2014 - 01.2017
  • Invested considerable time comforting grieving pet owners, honing active listening skills. Arranged condolence gifts as well.
  • Developed and maintained relationships with clients and other veterinary professionals.
  • Filed and maintained records and documents, ensuring their accuracy and confidentiality.

Volunteer

U.M. Army
07.2013 - 07.2017
  • Collaborated with teams to ensure comprehensive support for clients with disabilities.
  • Conducted supportive services, such as home repair, housing assistance, fundraising, and filling pantries.

Volunteer

Houston Food Bank
03.2023 - 05.2024
  • Enhanced community food security by efficiently sorting and distributing donated items.
  • Provided compassionate customer service, assisting clients in selecting groceries based on individual needs and dietary restrictions.
  • Demonstrated flexibility by adapting to various roles within the organization as needed, including front-of-house support and warehouse operations assistance.

Education

Master of Science - Mental Health in Children And Young People

University of Edinburgh
Edinburgh, Scotland
12-2027

Bachelor of Science - Psychology

University of Houston
Houston, TX
06-2024

Skills

  • Emotional Intelligence
  • Active Listening
  • Child and Adolescent Psychology
  • Conflict Resolution
  • Grief Management
  • Mental Health Support
  • Adolescent Counseling Techniques
  • Positive Psychology Interventions
  • Conscientiousness
  • Motivational Interviewing

Interests

Electric Guitar

Gardening

Reading - Nonfiction

Social Work

Nutrition

Singing

Work Preference

Work Type

Full TimeInternship

Work Location

Remote

Important To Me

Career advancementHealthcare benefitsWork from home optionStock Options / Equity / Profit Sharing

Timeline

Volunteer

Houston Food Bank
03.2023 - 05.2024

Assistant Technician and Receptionist

Circle B Veterinary
04.2019 - 07.2020

Assistant Manager and Salesperson

Teavana
01.2017 - 01.2019

Floater Technician

Katy Veterinary Clinic
01.2014 - 01.2017

Volunteer

U.M. Army
07.2013 - 07.2017

Master of Science - Mental Health in Children And Young People

University of Edinburgh

Bachelor of Science - Psychology

University of Houston

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Vanessa Rosemary