Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Rubi

Seattle,WA

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

10
10
years of professional experience

Work History

West Coast Supervisor

Milestone at Facebook
01.2022 - Current
  • Provide administrative support and manage teams across the west coast in, Los Angeles, Seattle, Seattle RL, Bellevue and Redmond
  • Coordinate bi-weekly meetings with team and conduct coaching reports
  • Experience building relationships across a larger company through networking
  • Coordinate between teams to ensure cross-functional efficiency and productivity
  • Interview and onboard receptionists for North America.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Receptionist

Milestone at Facebook
01.2020 - Current
  • Provide excellent customer service by greeting guests entering organization and notifying host upon arrival, arrange for ground transportation as needed
  • Collect candidate applications, including NDA and route to appropriate party
  • Experience building relationships across a larger company through networking
  • Ensure project knowledge across the reception team while providing general administrative and clerical support and maintaining high volume lobby while simultaneously keeping the reception area organized
  • Manage luggage check in, storage, and tagging system
  • Receive and route delivery items, provide support with additional projects and duties as assigned
  • Provide support and coverage for team during lunch, time off, and/or special events, including badging.

Daycare Supervision Aide

Panama Buena Vista School District
01.2015 - 01.2020
  • Provided administrative support by managing high-volume coordination with parent/student inflow
  • Prioritized activities and multi-tasking in the classroom by tending to regular duties and keeping an eye on students
  • Had lobby experience, collected intake packets, and managed calendars to conduct monthly meetings.

Full-Time Athlete (Sales Associate)

Nike
01.2015 - 01.2019
  • Provided excellent customer service
  • Exercised judgement and discretion while utilizing company policies and practices to determine appropriate action
  • Helped operate monthly goals, conducted monthly quotas in a team setting
  • Answered phones, upheld front of house hospitality standards
  • Had cash handling opportunities
  • Participated in community outreach and youth programs.

Education

Associate’s degree in psychology -

Bakersfield College
Bakersfield, CA
05.2024

High School Diploma -

Ridgeview High School
Bakersfield, CA
06.2008

Skills

  • English
  • Spanish
  • Communication
  • Team Development
  • Hospitality
  • High Volume Lobby experience
  • Managing quotas and expense reports
  • Coordinating Travel logistics
  • Time management
  • 5 years of customer service
  • Training and mentoring

Timeline

West Coast Supervisor

Milestone at Facebook
01.2022 - Current

Receptionist

Milestone at Facebook
01.2020 - Current

Daycare Supervision Aide

Panama Buena Vista School District
01.2015 - 01.2020

Full-Time Athlete (Sales Associate)

Nike
01.2015 - 01.2019

Associate’s degree in psychology -

Bakersfield College

High School Diploma -

Ridgeview High School

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Vanessa Rubi