Vanessa Rubio
Orlando
Summary
Detail-oriented Pharmacy Technician with expertise in customer service, staff training, and workflow coordination. Proven ability to enhance team efficiency and ensure compliance with pharmacy protocols.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Certified Pharmacy Technician
Publix Pharmacy
Orlando, FL
08.2015 - Current
Retail:
- Dispensed and released prescriptions accurately following established protocols.
- Trained new staff on pharmacy operations and compliance procedures, improving team efficiency.
- Assisted in hiring and interviewing candidates to build a strong team.
- Coordinated scheduling and delegated tasks among team members.
Central processing:
- Data entry assistance for stores
- Compounding medication scheduling and phone call assistance
- responsible for mail order program
- PRX phone line monitoring
Education
Associate of Arts - General Studies
Valencia College
Orlando, FLSkills
- Medication management
- Attention to detail
- Customer service
- Problem-solving skills
- Bilingual communication
- Staff scheduling
- Workflow management
- PTCB Certified Pharmacy Technician
Accomplishments
- Involved in DE training across the PRX and data entry teams
- Trained new associate on full ERX system for compounding team
- Assisted in creation of compounding verbiage as PRX compounding involvement grew
- Participated in medicare part B rebilling
- Provided assistance within central fill during staffing shortages
- Advocate for the data entry team 2024
Certification
PTCB Certified Pharmacy Technician
Languages
Spanish
Native or Bilingual
English
Timeline
Certified Pharmacy Technician
Publix Pharmacy
08.2015 - Current
Associate of Arts - General Studies
Valencia College