Financial Management: Ensured up-to-date financial records by meticulously documenting payments
Office Administration: Streamlined office operations by efficiently managing mail distribution and maintaining organized filing systems
Operational Support: Improved operational efficiency by updating files and records and facilitating effective communication among team members and patients
Customer Service: Provided a welcoming environment, guiding visitors with a friendly and professional demeanor.
Cashier/ Food Runner/ Expo
Urban plates
Tustin
06.2021 - 01.2022
Transaction Handling: Accurately processed transactions, contributing to the store's financial accuracy
Sales Promotion: Boosted sales by proactively promoting current deals to customers, encouraging additional purchases
Inventory Management: Maintained inventory by stocking, tagging, and displaying merchandise effectively
Guest Experience: Enhanced customer satisfaction by providing attentive service and swiftly addressing any issues.
Assistant Manager
Burgerim
Orange
09.2019 - 03.2020
Leadership: Fostered team development and achieved daily targets through hands-on leadership and motivation
Training & Development: Elevated customer service standards by training a team of 10, resulting in increased customer satisfaction
Sales & Merchandising: Drove sales growth by executing merchandising strategies and promotional activities
Operational Planning: Optimized team performance by planning workflow schedules and delegating tasks effectively.
Waitress/Cashier
Burgerim
Orange
06.2018 - 09.2019
Communication: Maintained seamless communication with kitchen staff to manage supply availability and customer wait times
Customer Service: Initiated dining experiences with prompt beverage service and recommended profitable menu items
Quality Control: Ensured customer satisfaction by verifying order accuracy and food quality prior to service.
Host/Cashier
Buffalo Wild Wings
Costa Mesa
09.2017 - 05.2018
Dining Coordination: Supported dining room operations by assisting serving staff and managing seating arrangements
Event Assistance: Contributed to the successful execution of events by providing setup assistance
Guest Relations: Managed guest expectations by providing accurate information on wait times and restaurant specials.
Education
B.A. Political Science -
Chapman University, Wilkinson College of Art, Humanities and Social Sciences
This research examined the influence of religion, race, political stance, and financial stress on American attitudes towards the Affordable Care Act (ACA). Utilizing data from the American National Election Study (ANES), the study employs crosstab analysis to explore how these factors correlate with support or opposition to the ACA. It also considers the impact of terminology, comparing reactions to the terms “Obamacare” and “Healthcare Law.”
Timeline
Cashier/ Food Runner/ Expo
Urban plates
06.2021 - 01.2022
Medical Assistant
Pavilion Neurology
03.2020 - 05.2023
Assistant Manager
Burgerim
09.2019 - 03.2020
Waitress/Cashier
Burgerim
06.2018 - 09.2019
Host/Cashier
Buffalo Wild Wings
09.2017 - 05.2018
B.A. Political Science -
Chapman University, Wilkinson College of Art, Humanities and Social Sciences