Vanessa Sanchez
Milwaukee,WI
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Restaurant/ Banquet Hall Manager
Buenavista Banquets & Restaurant
07.2018 - Current
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Developed unique events and special promotions to drive sales.
Education
Full Cosmetology Degree -
Empire Beauty School
Milwaukee, WI05.2011
High School Diploma -
Milwaukee High School Of The Arts
Milwaukee, WI06.2009
Skills
- Mediate Conflicts
- Project Organization
- Recordkeeping Compliance
- Restaurant Operation
- Train Staff
- Customer Satisfaction
- POS Transactions
- Sales Growth
- Marketing Event Planning
- Service Agreements
- Bilingual
Languages
Spanish
Full Professional
Timeline
Restaurant/ Banquet Hall Manager
Buenavista Banquets & Restaurant
07.2018 - Current
Full Cosmetology Degree -
Empire Beauty School
High School Diploma -
Milwaukee High School Of The Arts
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