Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Sanders

Housekeeping
Killeen,TX

Summary

Reliable Head housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. I'm very detailed oriented, Im reliable, professional, precise, and dependable!

Overview

10
10
years of professional experience

Work History

Head House Cleaner

Alicia's Cleaning Services
Killeen, TX
01.2014 - Current
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Head Housekeeper

Best Western Killeen Hotel And Suites
Killeen, TX
04.2021 - 01.2022
  • Kept building entryway glass clean and polished for professional presentation.
  • Managed laundry sorting, washing, drying, and ironing.
  • Completed schedules, shift reports, and other business documentation.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Evaluated employee performance and developed improvement plans.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Communicated repair needs to maintenance staff.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Increased employee performance through effective supervision and training.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Polished fixtures to achieve professional shine and appearance.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Returned emptied garbage receptacles to proper locations.
  • Sorted, laundered and put away various laundry items.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Changed bed linens and collected soiled linens for cleaning.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Head Housekeeper

Best Western Hotel
Harker Heights, TX
01.2014 - 05.2018
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Managed laundry sorting, washing, drying, and ironing.
  • Kept building entryway glass clean and polished for professional presentation.
  • Completed schedules, shift reports, and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Restocked room supplies such as facial tissues for personal touch with every job.

Head Housekeeper

Amco Hotel
Killeen, TX
03.2013 - 11.2013
  • Kept building entryway glass clean and polished for professional presentation.
  • Managed laundry sorting, washing, drying, and ironing.
  • Completed schedules, shift reports, and other business documentation.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Evaluated employee performance and developed improvement plans.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Increased employee performance through effective supervision and training.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.

Education

GED -

Midland College
Midland, TX
05.2001 -

Skills

Residential cleaning

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Timeline

Head Housekeeper

Best Western Killeen Hotel And Suites
04.2021 - 01.2022

Head House Cleaner

Alicia's Cleaning Services
01.2014 - Current

Head Housekeeper

Best Western Hotel
01.2014 - 05.2018

Head Housekeeper

Amco Hotel
03.2013 - 11.2013

GED -

Midland College
05.2001 -

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Vanessa SandersHousekeeping