Vanessa Savage
Rio Linda,CA
Summary
Healthcare professional transitioning to nursing, with a strong background in electronic health record management and patient care in high-acuity settings at Kaiser Permanente. Proven ability to enhance collaboration among healthcare teams and improve patient experiences. Recent nursing graduate with clinical experience in NICU, ED, PEDS/PICU, and MICU. Dedicated to providing exceptional service and fostering relationships within the medical community.
Overview
24
24
years of professional experience
4
4
Certifications
Work History
Unit Assistant
Kaiser Permanente (NICU)
Roseville, CA
10.2015 - Current
- Assisted NICU RNs with admissions, discharges, transfers, and coordinating appointments.
- Facilitated discharge education and provided family support in critical environments.
- Oversaw STAT specimen deliveries, managed unit inventory, and tracked equipment usage.
- Acted as technical expert for HealthConnect (Epic) by training staff and addressing EMR challenges.
Appointment Clerk
Kaiser Permanente Eye Services Department
Roseville, CA
01.2010 - 10.2015
- Triaged patient concerns and scheduled appointments to enhance operational efficiency.
- Supported front office functions, including registration and EMR documentation.
- Ensured effective communication between patients and healthcare providers for improved care coordination.
- Assisted patients with insurance verification and eligibility checks.
- Communicated effectively with patients to confirm appointments and follow-ups.
- Resolved customer complaints in a professional manner.
Account Clerk/Office Assistant II
County of Sacramento
Sacramento, CA
01.2002 - 01.2010
- Processed foster care and group home payments with accuracy and timeliness
- Developed Excel-based tracking systems to streamline financial reporting
- Handled confidential data and maintained interagency communication via CalWin and MEDS
- Reconciled bank accounts on a monthly basis to ensure accuracy of balances.
- Generated spreadsheets to track daily transactions, expenses, revenues.
Education
Bachelor of Science - Nursing
Chamberlain University
Las Vegas, NV05-2025
Bachelor of Science - Business Management
University of Phoenix
Sacramento, CA08.2009
Skills
- Microsoft Office Suite proficiency
- Healthcare administration
- Electronic health record management
- Collaboration with healthcare providers
- Relationship building
- Team collaboration
- Effective communication
- Patient assessment
- EMR documentation
- Patient education
Certification
California, Registered Nurse, Active, 04/27
Volunteer Experience
- Kaiser Permanente (NICU Reunion), Roseville, CA, Volunteer, 10/24, Assist families by directing them to different areas or helping them navigate the event.
- Kaiser Permanente (Radiology Department), Sacramento, CA, Volunteer, 06/09, 08/10, Escort patients from the waiting area to the examination room, Helped with room preparation and equipment organization, Maintained patient confidentiality and followed hospital safety and infection control protocols.
Degree
BSN, RN
Bachelor of Science in Business Management
Clinical Rotations
- Southern Hills Hospital, Las Vegas, NV, Capstone, Neuro OR, MICU, 2025
- Mountain View Hospital, Las Vegas, NV, Collaborative, ED, MICU, SICU, 2025
- Opportunity Village, Las Vegas, NV, Community, Nurse Aid, 2024
- Mountain View Hospital, Las Vegas, NV, Critical Care, Surgical/Trauma ICU, MICU, 2024
- Rawson Neal Hospital, Las Vegas, NV, Mental Health, Long-term Care, Medical Psychiatric Unit, 2024
- Summerlin Hospital, Las Vegas, NV, Pediatrics, PICU, Trauma/Ortho, NICU, 2024
- Mountain View Hospital, Las Vegas, NV, NICU, Obstetrics, L&D, Postpartum, 2024
- Mountain View Hospital, Las Vegas, NV, Adult Health II, Med Surg, PACU, Tele, 2024
- Spring Valley Hospital, Las Vegas, NV, Adult Health I, Tele, Med Surg, Surgery, 2023
- Marquis Centennial Hills, Las Vegas, NV, 2023
Accomplishments
Petal Award Nominee
References
References available upon request.
Timeline
Unit Assistant
Kaiser Permanente (NICU)
10.2015 - Current
Appointment Clerk
Kaiser Permanente Eye Services Department
01.2010 - 10.2015
Account Clerk/Office Assistant II
County of Sacramento
01.2002 - 01.2010
Bachelor of Science - Nursing
Chamberlain University
Bachelor of Science - Business Management
University of Phoenix