Vanessa Segura
FedEx Ground
Bloomington,CA
2
Languages
7
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Field Linehaul Support Rep
3 Years 11 Months- Dispatching and arriving drivers
- Quarterly Vehicle Inspections
- TMS
- Review trailer load condition reports
- Dispatches cargo shipments to maximize the trailer volume while meeting package delivery obligations
- Ensure hot trailers are dispatched and worked in a timely manner to make service.
- Relays and final volume report
Operations Administrator-HR
4 Months- Implemented systematic approaches for maintaining and organizing records efficiently.
- Facilitated communication by handling inquiries efficiently, ensuring timely responses and solutions.
- Coordinated and executed new hire orientation programs, providing essential information and resources for new employees.
- Executed FedEx control self-assessment to ensure compliance with operational standards.
Operations Administrator
2 Years 1 Month- Driver check-in and equipment auditor
- Production check
- Quality assurance
- End of night reports including production recaps
- Processing electronic and cash payments
- Answering phone calls
- Van service audit
- Red shelf
Registration Clerk
1 Month- Gather, review and enter patient info and insurance
- Collect and enter co-pays and deductibles
- Review admission packet with patients and collect consent for treatment
- Register and direct patients to appropriate departments
- Manages difficult or emotional customer situations
Education
Bachelor of Social Sciences - Kinesiology
Skills
4+ Years of Customer Service Experience
Bilingually proficient in English and Spanish
Proficient in Microsoft Office Suites
Adaptability and ability to work well under pressure
Emotional Intelligence
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Relevant Coursework
- Valley Star Behavioral Health Group, San Bernardino
- Community Services
- Assisting Children
- Mentoring educating young children
- Shadowing Volunteer Coordinator
Timeline
Operations Administrator-HR
FedEx Ground
2025.10 - 2026.02Read More
Field Linehaul Support Rep
FedEx Ground
2022.11 - CurrentRead More
Operations Administrator
FedEx Ground
2020.10 - 2022.11Read More
Registration Clerk
Pinnacle Medical Group
2019.12 - 2020.01Read More
San Bernardino Valley College
Bachelor of Social Sciences from Kinesiology
Read More