Vanessa Sessler
Chula Vista,CA
Summary
Dynamic Supervisor at Vons with a proven track record in enhancing customer service and operational efficiency. Expert in cash handling and POS systems, great at multitasking and problem-solving. Recognized for fostering a collaborative team environment while ensuring accurate financial transactions and a welcoming atmosphere for customers.
Overview
17
17
years of professional experience
Work History
Supervisor
Vons
Chula Vista, CA
06.2017 - Current
- Oversee daily operations of the front end, ensuring smooth workflow and timely completion of tasks.
- providing great customer service and having a welcoming, friendly attitude
- Successfully handling large sums of money and operating the POS
- Handling refunds and or discrepancies
- answering phone calls/ transferring calls to the appropriate department
- Collecting money from the registers to deposit into the safe
- Auditing the registers to make sure they are perfectly balanced
- Successfully helped customers send money through western union
Cashier
Vons
01.2009 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Courtesy Clerk
Vons
09.2008 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store, resulting in an inviting shopping environment for customers.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Helped customers take merchandise out of store and loaded items into vehicles.
Education
No Degree - Criminal Justice
Southwestern College
Chula Vista, CAEMSTA College
Santee, CA2015
Bonita Vista High School
Chula Vista, CA2007
Skills
Customer service
Multi tasking
Problem solving
Cash handling/ POS
Team player
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Supervisor
Vons
06.2017 - Current
Cashier
Vons
01.2009 - Current
Courtesy Clerk
Vons
09.2008 - Current
No Degree - Criminal Justice
Southwestern College
EMSTA College
Bonita Vista High School