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Vanessa Shingie Taruvinga
Lusail Doha
Summary
Detail-oriented Hospitality Professional skilled in upholding cleanliness and hygiene standards that enhance guest satisfaction. Managed thorough cleaning and sanitizing of guest rooms and common areas while ensuring amenities were restocked. Collaborated with maintenance teams to swiftly resolve issues, improving overall guest comfort and experience in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Housekeeping Room Attendant
Rosewood Doha, Marina District Lusail
07.2024 - Current
- Cleaned and sanitized guest rooms and common areas to maintain high standards of cleanliness and hygiene.
- Expertly making beds with fresh linens and ensuring proper arrangement of pillows and cushions for a comfortable and inviting appearance.
- Restocked toiletries, towels, and refreshments to anticipate guest needs and enhance overall stay experience.
- Documented maintenance issues for timely resolution and room discrepancies to housekeeping supervisors.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Sorted linens and loaded machines for laundry operations.
- Responded promptly to guest requests for additional supplies or services.
Housekeeping Room Attendant
Pepperclub Hotel, Cape Town
01.2022 - 03.2024
- Upheld the highest standards of cleanliness and hygiene throughout the hotel, consistently meeting or exceeding the expectations of 5 - star quality.
- Maintained highest standards of cleanliness and hygiene throughout hotel, consistently exceeding 5-star quality expectations.
- Responded to guest requests and concerns promptly and courteously, ensuring a comfortable and memorable stay for all patrons.
- Coordinated with maintenance team for regular upkeep of room fixtures, ensuring optimal guest room functionality.
Education
Mufakose 3 High School
HarareSkills
- Room presentation
- Deep cleaning techniques
- Bedding arrangement
- Laundry management
- Guest supplies management
- Inventory management
- Time Management
- Problem - Solving Abilities
- Adaptability
- Team Collaboration
- Guest Interaction
- Attention to Detail
Accomplishments
- Recognised as an Outstanding Performer by Forbes for delivering exceptional housekeeping standards, maintaining high levels of cleanliness, and contributing to guest satisfaction.
Work Preference
Work Type
Full TimeReferences
References available upon request
Timeline
Housekeeping Room Attendant
Rosewood Doha, Marina District Lusail
07.2024 - Current
Housekeeping Room Attendant
Pepperclub Hotel, Cape Town
01.2022 - 03.2024
Mufakose 3 High School