Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Vanessa Sixtos

Milwaukee,WI

Summary

Dynamic Personal Banker with extensive experience at Waukesha State Bank, excelling in customer service and financial advising. Proven track record in transaction processing and problem resolution, enhancing client satisfaction. Adept at identifying client needs and recommending tailored financial solutions, while maintaining compliance and attention to detail. Fluent in [Language].

Overview

3
3
years of professional experience
1
1
Certification

Work History

Personal Banker

First Federal Bank
Cudahy, Wisconsin
02.2024 - 10.2025
  • Assisted customers with account inquiries and banking services.
  • Processed transactions efficiently and accurately at the teller station.
  • Educated clients on banking products and services available.

Personal Banker

waukesha state bank
WAUKESHA , WI
10.2024 - 07.2025
  • Assisted customers with account inquiries and banking services.
  • Processed transactions efficiently and accurately at the teller station.
  • Provided support for loan applications and credit requests.
  • Educated clients on banking products and services available.
  • Maintained accurate records of customer interactions and transactions.
  • Collaborated with team members to enhance customer service experiences.
  • Identified client needs to recommend suitable financial solutions.
  • Followed compliance procedures to ensure regulatory adherence in banking operations.

Call Center Representative

PRIME FINANCIAL CREDIT UNION
CUDAHY, Wisconsin
08.2022 - 02.2024
  • Managed high-volume inbound calls to assist customers with inquiries.
  • Resolved customer issues efficiently while maintaining a positive interaction.
  • Documented customer interactions accurately in the internal database system.
  • Participated in training sessions to enhance communication and problem-solving skills.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Education

Associate of Applied Science -

Milwaukee Area Technical College
Milwaukee, WI
01-2026

High School Diploma -

MILWAUKEE AREA TECHNICAL COLLEGE
MILWAUKEE
01-2022

Skills

  • Customer service
  • Financial advising
  • Account management
  • Team collaboration
  • Problem resolution
  • Transaction processing
  • Communication skills
  • Loans
  • Sales growth
  • Teller support
  • Attention to detail
  • [Language] fluency

Languages

English
Professional
Spanish
Professional

Certification

  • NMLS
  • FORENSIC DOCUMENT REGOGNITION FOR ITIN CAAS
  • REAL ESTATE CERTIFICATE

Timeline

Personal Banker

waukesha state bank
10.2024 - 07.2025

Personal Banker

First Federal Bank
02.2024 - 10.2025

Call Center Representative

PRIME FINANCIAL CREDIT UNION
08.2022 - 02.2024

Associate of Applied Science -

Milwaukee Area Technical College

High School Diploma -

MILWAUKEE AREA TECHNICAL COLLEGE

Similar Profiles

CREATE PROFILE