Vanessa Smith
San Jose ,CA
Summary
Skilled Community Manager bringing 14+ years' experience in directing property operations, staff productivity, promotional strategies and contract development. Demonstrated record of accomplishment in boosting occupancy and bringing in long-term tenants.
Overview
15
15
years of professional experience
Work History
Community Manager
Sares Regis Group Of Northern California LLC
Sunnyvale, CA
09.2012 - Current
- Maintained productivity objectives by leading a 7-person team in a hands-on manner.
- Reviews and analyzes monthly performance; completes meaningful variance reports; initiates annual budgets and forecasts.
- Identifies potential market challenges; educates self, staff and regional manager about competitors and conditions in the marketplace; creates effective marketing plans.
- Displays willingness and ability to make decisions; exhibits sound and accurate judgment; weighs options and takes calculated risks.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Evaluated property conditions and recommended improvements.
- Successfully completed 5 lease ups, 1 condo conversion, and 2 takes overs.
- Manages daily operations such as: reviews daily rent recommendations and appropriately identifies opportunities to maximize income
- Dual site manager experience and corporate trainer (Certified Facilitator Trainer)
Assistant Manager
E&S Ring Management Corporation
San Jose, CA
06.2010 - 09.2012
- Achieved recognition from senior management for contributions to the property's success by managing employees and operations to achieve optimal performance.
- Trained new property staff members on protocols and best practices.
- Judgment - Displays willingness and ability to make decisions; exhibits sound and accurate judgment.
- Professionalism – Remains tactful and focused under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions and actions of subordinates; maintains confidentiality.
- Addressed problems with customers to promote quick and successful resolution.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
High School Diploma - undefined
2002
Skills
- Property inspections
- Administrative abilities
- Staff management
- Business development
- Customer service
- Marketing and advertising
- Vendor management
- Expertise in Yardi, Microsoft Word/Excell
- Accounting
- Property management
- Client service and support
- Contract negotiation
- Leasing and sales
Timeline
Community Manager - Sares Regis Group Of Northern California LLC
09.2012 - Current
Assistant Manager - E&S Ring Management Corporation
06.2010 - 09.2012
Gunderson High School - High School Diploma,
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