Vanessa Trevino
Intake Specialist
Melbourne,FL
Summary
Professional intake specialist with significant experience in managing client interactions and administrative duties. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in communication, problem-solving, and data management, ensuring efficient and effective client service. Known for reliability and flexibility in supporting organizational goals.
Overview
21
21
years of professional experience
Work History
Intake Specialist
Acudial
08.2023 - Current
- Data Integrity & Management: Maintain and update comprehensive spreadsheets with high accuracy, ensuring all patient and caregiver data is current and accessible.
- Staffing & Coordination: Match qualified caregivers with patients, overseeing the end-to-end placement process to meet specific care requirements.
- Shift Dissemination: Utilize specialized application programs to broadcast and manage shift schedules to a large network of caregivers.
- Communication & Logistics: Proactively contact caregivers to confirm availability for open shifts, optimizing coverage and reducing scheduling gaps.
- Multitasking & Software Proficiency: Navigate multiple healthcare applications and databases simultaneously to retrieve and verify critical information for both patients and staff.
Sales Associate
Dollar Tree Stores
Edmond, OK
09.2021 - 07.2022
- Maintained clean sales floor and straightened and faced merchandise.
- Supported efficient and timely replenishment of sales floor merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Project Assistant
AccuData Market Research
Orlando, Florida
03.2012 - 05.2021
- Completed multiple tasks simultaneously to optimize project completion.
- Handled all phone calls for consumers and clients daily
- Provided assistance with preparation of project-related reports.
- Managed quality and client deadlines by working closely with staff to maintain adherence with project requirements.
Phone Sales Representative
Fire Safety Magnets
Maitland, Florida
06.2010 - 01.2012
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded contact information of customers and potential customers in internal database.
Phone Sales Representative
Preferred Guest Resorts
Orlando , FL
02.2005 - 05.2010
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Completed daily outbound calls, up to 8 hours per day.
Education
Seminole State College
Sanford, FloridaSkills
- Sales Generation
- Courteous with Strong Service Mindset
- Merchandise Receiving and Handling
- Customer Inquiries
Timeline
Intake Specialist
Acudial
08.2023 - Current
Sales Associate
Dollar Tree Stores
09.2021 - 07.2022
Project Assistant
AccuData Market Research
03.2012 - 05.2021
Phone Sales Representative
Fire Safety Magnets
06.2010 - 01.2012
Phone Sales Representative
Preferred Guest Resorts
02.2005 - 05.2010
Seminole State College