Vanessa Tristan
Ganado,TX
Summary
Detail-oriented professional with strong skills in patient registration and administrative support. Experienced in managing electronic health records and ensuring compliance with health regulations.
Overview
1
1
Language
1
1
Certification
15
15
years of professional experience
Work History
ER Clerk
El Campo Memorial Hospital
El Campo, Texas
03.2026 - Current
- Processed patient information and maintained accurate electronic health records.
- Handled medical documents, ensuring compliance with hospital policies to maintain regulatory standards.
- Ensured all forms were completed properly prior to patient discharge from ER.
- Assisted front office staff with registration process to streamline patient intake.
- Managed incoming phone calls, directing inquiries to appropriate departments to enhance communication flow.
ER Registration Clerk
Memorial Medical Center
Port Lavaca, TX
09.2021 - Current
- Registered patients upon arrival to ensure accurate admission processes.
- Collected and verified insurance information for efficient billing procedures.
- Managed electronic health records to maintain up-to-date patient information.
- Assisted patients in completing necessary forms and documents for admission.
- Communicated effectively with patients to explain registration procedures clearly.
- Maintained confidentiality of patient data in compliance with regulations.
- Provided support during emergency situations by expediting registration processes.
- Accurately completed all necessary paperwork related to patient registration process such as forms, consent documents.
- Welcomed patients upon arrival at the facility. and verified patient information for registration process.
- Maintained confidentiality of protected health information according HIPAA guidelines.
- Coordinated with third party payers for authorization requirements prior to admission.
- Provided assistance to visitors and answered their questions regarding hospital services or directions within the facility.
- Processed release of information requests as required by law or regulation.
- Assisted in maintaining a safe environment by following safety protocols at all times.
- Verified insurance coverage and obtained authorizations as needed.
Activity Director, CNA, ER Clerk
Jackson County Hospital District
Edna, TX
09.2011 - 03.2026
- Planned engaging activities for diverse patient populations at a community-focused health facility.
- Coordinated schedules and resources for recreational programs and events.
- Collaborated with healthcare staff to integrate therapeutic activities into patient care.
- Trained volunteers and staff on activity facilitation and patient engagement techniques.
- Maintained records of participation and feedback to improve future activities.
- Provided compassionate care to residents, promoting comfort and dignity.
- Assisted with daily living activities, including bathing and grooming.
- Monitored vital signs and reported changes to nursing staff.
- Collaborated with healthcare team to develop personalized care plans.
- Maintained cleanliness of resident areas to ensure a safe environment.
- Documented patient progress and care activities accurately in records.
- Supported mobility by assisting residents during transfers and ambulation.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Reported changes in patient conditions to registered nurse or physician.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Educated patients on self-care techniques that would help them maintain their independence.
- Facilitated communication between patients, family members, and healthcare professionals.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Education
High School Diploma -
Ganado High School
Ganado, TX05-2003
Skills
- Electronic health records
- Patient registration
- Insurance verification
- Medical documentation
- HIPAA compliance
- Customer relationship management
- Compliance monitoring
- Crisis management
- Process optimization
- Effective communication
- Attention to detail
- Time management
- Patient confidentiality
- Appointment scheduling
- Medical billing
- Medical coding
- Patient triage
- Medical office procedures
- Emergency protocols
- Medical terminology proficiency
- Patient safety awareness
- Patient education support
- Discharge planning assistance
- Medical records management
- Patient appointment coordination
- Sterilizing procedures
- Detail-oriented
- Information management
- Patient education
- CPR certified
- Communication
- Basic life support for health care providers (BLS)
- Problem-solving abilities
- Teamwork and collaboration
- Payment scheduling and collection
- Office coordination
- Answer telephones
- Bookkeeping
- Health insurance processing
- Professionalism
- Telephone etiquette
- Time management abilities
- Medical Reports Preparation
- Patient intake procedures
- Team building
- Adaptable and flexible
- Reliability
- Task prioritization
- Workflow management
- Taking client histories
- Goal setting
Languages
English
Professional
Certification
- CNA
- Activity Director
Timeline
ER Clerk
El Campo Memorial Hospital
03.2026 - Current
ER Registration Clerk
Memorial Medical Center
09.2021 - Current
Activity Director, CNA, ER Clerk
Jackson County Hospital District
09.2011 - 03.2026
High School Diploma -
Ganado High School