VANESSA UNDERWOOD
Tucson,AZ
Summary
Results-driven professional with expertise in talent acquisition, performance management, and employee relations. Proven ability to navigate labor law compliance while fostering strong client and team relationships. Demonstrated success in creating positive workplace environments and enhancing team dynamics.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Team Lead
Target
Tucson, AZ
11.2023 - Current
- Successfully led a diverse team to exceed departmental objectives, ensuring alignment with company goals.
- Coordinated team activities and tasks to optimize productivity and operational efficiency.
- Delegated responsibilities strategically, leveraging individual strengths for maximum impact.
- Motivated team members through recognition and coaching, fostering a culture of excellence.
- Collaborated with other departments to develop practical solutions that meet customer needs.
- Effectively communicated across all levels of the organization to ensure smooth operations and collaboration.
Store Manager
Sally Beauty Supply
Tucson, AZ
07.2004 - 11.2023
- Streamlined HR lifecycle processes, managing onboarding, performance management, and offboarding effectively.
- Ensured compliance with federal, state, and local employment laws to uphold legal standards.
- Delivered regulatory compliance training to enhance employee understanding of relevant regulations.
- Conducted thorough investigations and documented employee relations issues for risk mitigation.
- Scheduled meetings with employees to address concerns and grievances.
- Handled employee discipline and termination to address policy infractions.
- Fostered positive employee relations through proactive coaching and effective policy interpretation.
- Maintained employee records in accordance with company policies and legal requirements.
- Implemented organizational change initiatives while minimizing operational disruptions.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
Education
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
Adelphi, MD07.2025
Associate of Arts - General Studies
Pima Community College
Tucson, AZ05-2023
Skills
- Microsoft Office proficiency
- Effective communication
- Time management and organization
- Talent acquisition and retention
- Performance management strategies
- Employee training and development
- Team building and collaboration
- Conflict resolution
- Policy enforcement and compliance
- Labor law knowledge
- Administrative operations management
- Operational efficiency improvement
- Strategic thinking skills
- Sales analysis and reporting
- Payroll administration expertise
- Multitasking and prioritization
- Store operations
Certification
- HRMN-CP
- Google Project Management, Coursera, Completed
- Microsoft 365 Fundamentals Certification, Proficient in Microsoft Word, Outlook, and Excel
References
References available upon request.
Timeline
Team Lead
Target
11.2023 - Current
Store Manager
Sally Beauty Supply
07.2004 - 11.2023
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
Associate of Arts - General Studies
Pima Community College
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