Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Vanessa Uribe

San Antonio,TX

Summary

Energetic Results-driven professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

4
4
years of professional experience

Work History

NAF OPF Supervisor

Goodwill Industries Of San Antonio Texas
San Antonio, TX
10.2023 - Current
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Designed and adjusted work processes, procedures, and schedules to achieve suspense dates and accuracy goals.
  • Facilitated team leaders in managing contract operations, resolving customer complaints, and addressing team member concerns.
  • Facilitated the reconciliation of error conditions through effective collaboration with government customers.
  • Ensured team member complaints were promptly addressed and resolved, maintaining a harmonious work environment.
  • Trained, guided, and motivated associates in task execution, including initial and maintenance training, work center orientation, and training documentation.
  • Monitored production processes to ensure teams met required goals.
  • Conducted quality checks to maintain high standards in production.
  • Delivered exceptional customer service by welcoming customers and addressing their inquiries and concerns positively and professionally.

OPF Associate

Goodwill Industries Of San Antonio Texas
San Antonio, TX
06.2023 - 10.2023
  • Digitized physical documents by scanning and uploading them to the Personnel Automated Records System.
  • Transferred downloaded documents from the miscellaneous library sections of PARIS to the electronic Official Personnel Folder (OPF).
  • Addressed internal and external inquiries for records review and information.
  • Maintained and updated tracking spreadsheets and case management system.

Mailroom Associate

Goodwill Industries Of San Antonio Texas
San Antonio, TX
07.2022 - 06.2023
  • Received and processed service member records, release of information requests, and miscellaneous items from various delivery personnel.
  • Managed incoming mail flow and maintained accurate tracking systems for client and medical records processing center.
  • Managed outbound mail operations, addressing misrouted mail from other military facilities and processing information release requests.
  • Ensured timely retrieval of records requested by staff for multiple purposes.
  • Operated electronic pallet jack, electronic double stacker, and manual pallet jack to efficiently organize warehouse.

Air Force Medical Records Associate

Goodwill Industries Of San Antonio Texas
San Antonio, TX
05.2021 - 06.2022
  • Ensured accuracy of Service Treatment Records by removing staples, making copies for better information visualization and correcting misfiles.
  • Scanned and prepared Service Treatment Records, ensuring accuracy and completeness.
  • Validated service member records by ensuring all digital pages matched hard copies, replacing or inserting distorted/missing documents, and removing misfiles.
  • Conducted quality control of Service Treatment Records and uploaded verified records to HAIMS government platform.

Education

Associate of Applied Science - Welding

St. Philips College
San Antonio, TX
05-2025

Associate of Applied Science - Health Information Technology

South Texas College
McAllen, TX
05-2005

Professional Growth

Goodwill Industries of San Antonio
San Antonio

Skills

  • Staff management
  • Quality control
  • Team building
  • Performance management
  • eOPF system, Microsoft Word/Excel experience
  • Process improvement
  • Training and mentoring
  • Verbal and written communication
  • Attention to detail
  • Process monitoring and improvement
  • Change management

Affiliations

  • Welding Club
  • Ranch Hand

Accomplishments

  • Rey Feo Scholarship
  • Altrusa Scholarship
  • Alamo Foundations Scholarship

Timeline

NAF OPF Supervisor

Goodwill Industries Of San Antonio Texas
10.2023 - Current

OPF Associate

Goodwill Industries Of San Antonio Texas
06.2023 - 10.2023

Mailroom Associate

Goodwill Industries Of San Antonio Texas
07.2022 - 06.2023

Air Force Medical Records Associate

Goodwill Industries Of San Antonio Texas
05.2021 - 06.2022

Associate of Applied Science - Welding

St. Philips College

Associate of Applied Science - Health Information Technology

South Texas College

Professional Growth

Goodwill Industries of San Antonio
Vanessa Uribe