Vanessa Varela
Hercules,CA
Summary
Motivated and detail-oriented professional with experience in healthcare, customer service, and sales. Skilled in building relationships with healthcare providers and patients, supporting clinical operations, and educating customers on products and services. Strong communicator with proven ability to stay organized, prioritize tasks, and support marketing or sales goals.
Overview
8
8
years of professional experience
Work History
Clerical Assistant
Sequoia Surgical Pavilion
Walnut Creek, CA
06.2019 - Current
- Support medical staff by organizing and maintaining sensitive clinical and credentialing records.
- Process and track vendor invoices with accuracy and attention to detail.
- Collaborate with insurance verifiers and cross-functional clinical teams to ensure administrative tasks are completed efficiently.
- Maintain reliable communication with staff, contributing to smooth daily operations.
- Work in a fast-paced healthcare environment requiring strong prioritization and clear documentation.
Seasonal Sales Associate
Victoria’s Secret
Walnut Creek, CA
11.2022 - 01.2023
- Assisted customers with product education, selection, and purchases in a consultative, relationship-based sales model.
- Met and contributed to daily and hourly sales targets.
- Maintained product presentation and promoted new or featured items.
Optometric Assistant
Bright Eyes Optometry
Hercules, CA
08.2021 - 10.2022
- Checked in patients and prepared charts using EHR software.
- Assisted patients with product orders and purchases, coordinating with frame vendors.
- Scheduled and confirmed appointments, ensuring smooth clinic flow.
- Provided customer support by phone and in person.
Bridal Stylist
David’s Bridal
Pinole, CA
12.2019 - 05.2020
- Conducted personalized sales consultations, guiding clients through purchasing decisions.
- Built trusted relationships to drive customer satisfaction and sales outcomes.
- Maintained store organization and assisted with merchandising.
Instrument Sterilizer (Internship)
Axelrode Orthodontics
Pinole, CA
06.2018 - 08.2018
- Supported clinical operations by preparing instruments and reorganizing records.
- Assisted with patient check-in and clerical tasks.
Education
Bachelor’s Degree - Integrative Biology
University of California, Berkeley
05.2025
Certified Phlebotomy Technician 1 -
Health Career College
12.2022
Associate’s Degrees - Social & Behavioral Sciences, Math & Science, and Economics
Contra Costa College
01.2022
High School Diploma -
Pinole Valley High School
06.2019
Skills
- Relationship Building with Healthcare Providers
- Scanning Documents
- File Organization
- Sales & Product Education
- Sales Goal Achievement
- Communication & Presentation Skills
- Customer Service & Patient Interaction
- Medical Office & Clinical Environment Experience
- Organization, Recordkeeping & Data Accuracy
- Time Management & Multitasking
- Clinical Environment Familiarity
Activities
- UC Berkeley ATDP Alumni
- John Muir Emergency Department Volunteer
- Food Bank of Contra Costa & Solano Volunteer
- College Board AP Scholar (2018 & 2019)
- Certificate of Achievement in STEM
- Phi Theta Kappa Member
Timeline
Seasonal Sales Associate
Victoria’s Secret
11.2022 - 01.2023
Optometric Assistant
Bright Eyes Optometry
08.2021 - 10.2022
Bridal Stylist
David’s Bridal
12.2019 - 05.2020
Clerical Assistant
Sequoia Surgical Pavilion
06.2019 - Current
Instrument Sterilizer (Internship)
Axelrode Orthodontics
06.2018 - 08.2018
Bachelor’s Degree - Integrative Biology
University of California, Berkeley
Certified Phlebotomy Technician 1 -
Health Career College
Associate’s Degrees - Social & Behavioral Sciences, Math & Science, and Economics
Contra Costa College
High School Diploma -
Pinole Valley High School