Vanessa Vasquez
Des Plaines,IL
Summary
Reliable personal Care professional bringing over 10 years of experience in the caregiving field. Highly organized, proactive and punctual with team-oriented mentality. Looking to obtain and hold a position in a positive and challenging environment where my skills and work experience will make me a valuable addition to the company.
Overview
12
12
years of professional experience
Work History
Front Desk Receptionist
Brookdale Senior Living Solutions
Des Plaines, IL
01.2024 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of resident information.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Resolved any complaints or issues in a timely fashion following established protocols.
Brookdale at Home Aide
Brookdale Senior Living Solutions
Des Plaines
06.2012 - Current
- Engaged patients in conversation and leisure activities to offer companionship and relieve primary caregiver or family members.
- Communicated concerns regarding clients' status, care and environment to supervisors, nurses and family members.
- Charted patient blood pressures, temperatures, blood sugar levels and vitals.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Reminded patients to take prescribed medications or nutritional supplements.
- Provided ongoing compassionate patient care for each client.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Education
Associate’s degree in Fine ARTS -
Oakton Community College
Skills
- Proficient in Microsoft Office, Internet, Windows, Excel, PowerPoint
- CPR certified
- Fluent in Spanish
- Administrative Support
- Written and Oral communication
- Customer Service
- Problem-solving skills
- Team Collaboration
Timeline
Front Desk Receptionist
Brookdale Senior Living Solutions
01.2024 - Current
Brookdale at Home Aide
Brookdale Senior Living Solutions
06.2012 - Current
Associate’s degree in Fine ARTS -
Oakton Community College
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