Joseph Alwine Alwine
Henderson
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
16
16
years of professional experience
1990
1990
years of post-secondary education
1
1
Certification
Work History
Security Officer
Allied Universal Security
4000 South Eastern
02.2024 - Current
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to alarms and emergencies, ensuring swift incident
- Managed access control by verifying identification and screening visitors effectively.
Event Security Officer
Safe Management
5525 Polaris Ave
11.2022 - Current
- Monitored event entrances to ensure safety and compliance with regulations.
- Conducted regular patrols to identify and address potential security threats.
- Collaborated with event staff to coordinate emergency response procedures.
- Assisted in crowd management during high-traffic events to maintain order.
- Reported incidents and irregularities to management for further action.
- Trained new security officers on protocols and best practices for event safety.
Customer Service
Walmart
Henderson
03.2009 - 02.2024
- Formulated strategies for improving customer service standards.
- Investigated complex customer service issues using internal resources.
- Developed and implemented customer service policies to ensure quality customer service.
- Trained new employees on customer service protocols.
- Developed and implemented procedures for customer service excellence.
Education
New York State
Buffalo, NYSkills
- Access control
- Incident response
- Surveillance monitoring
- Crowd management
- Emergency procedures
Certification
- CCW 4/2025
- Adult first aid CPR AED 6/2025
- PILB card 11/22
Timeline
Security Officer
Allied Universal Security
02.2024 - Current
Event Security Officer
Safe Management
11.2022 - Current
Customer Service
Walmart
03.2009 - 02.2024
New York State