Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Work Availability
Timeline
REFERENCES
Generic

Vanessa Vega

Waukesha,WI

Summary

Creative professional in the beauty and wellness industry, known for high productivity and efficient task completion. Skilled in nail art design, hygiene and sanitation practices, and customer service. Excel at communication, time management, and adaptability, ensuring client satisfaction and repeat business. Skin Therapist skilled in diverse facial treatments such as microdermabrasion, anti-aging and glycolic peels.

Compassionate House Mother with background in providing nurturing, structured environment for residents. Experience includes overseeing daily operations of residential facilities, ensuring safety and well-being of all members, and coordinating educational and recreational activities. Strengths lie in strong communication skills, ability to manage conflicts effectively, and keen understanding of various emotional needs. Previous roles have consistently resulted in improved resident satisfaction through effective problem-solving and proactive engagement methods.

Overview

5
5
years of professional experience
1
1
Certificate

Work History

Nail Technician

The Spa
Reno, NV
07.2024 - 02.2025
  • Assisted with inventory management tasks such as restocking supplies when needed.
  • Provided excellent customer service through friendly interactions with clients.
  • Cleaned and sterilized tools and work areas between customers.
  • Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
  • Followed health regulations regarding sanitation practices throughout the salon.
  • Provided manicures, pedicures and nail treatments to clients.

Dog Boarder

Rover.com
Reno, NV
04.2022 - 01.2025
  • Monitored canine interactions during group playtime to prevent fights or injuries among dogs.
  • Ensured cleanliness of kennels and other areas of the facility by disposing of waste properly, washing bedding and changing water bowls as necessary.
  • Demonstrated excellent customer service skills when interacting with clients.
  • Administered medications as prescribed by veterinarian.
  • Cared for pets during owners' absences.
  • Maintained records of each dog's activities, diet, medications administered, vet visit
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Delivered excellent service to pet owners to drive repeat business.

Front Desk Agent

BoomTown
Verdi, NV
04.2021 - 03.2023
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Stayed current on local attractions and special events to help guests with entertainment options.
  • Input customer data into reservation systems and updated to reflect room changes.

Customer Service Representative

All State Fastener
Sparks, NV
02.2021 - 04.2022
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • email outlook
  • load orders, assembling kits
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Researched competitors and sourced new vendors.
  • Worked closely with managers to plan special buys.
  • Negotiated favorable contracts and determined lowest possible cost, factoring in quality and reliability, by analyzing data.

Front Desk Representative

Texas Finance/Liberty Loans
Las Vegas, NV
12.2019 - 08.2020
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Set up and activated customer accounts.
  • Strengthened traceability by developing organization systems for client contracts, records, reports and agendas.
  • Managed customer complaints and rectified issues to complete satisfaction.

Education

Associate of Arts - Business Management

University of Phoenix
Tempe, AZ
01-2027

Aesthetician -

Milan Institute of Cosmetology
Sparks, NV
12-2024

Nail Tech -

Milan Institute of Cosmetology
Reno, NV
07-2023

High School Diploma -

C4L Academy
Reno, NV
07-2023

Skills

  • Multi-line phone systems
  • Greeting guests
  • Fluent in English and Spanish
  • Listening skills
  • Effective planning
  • Credit and cash payments
  • Mail and packages
  • Reservations
  • Marketing and advertising
  • Shipping and receiving
  • Wrapping and boxing
  • Material handling
  • Microsoft Word
  • Phone orders
  • Guest service
  • Opening and closing procedures
  • Business Management
  • Appointment Scheduling
  • Safety control
  • Safety Monitoring
  • Disease Prevention
  • Housekeeping Duties
  • Continuous Improvement
  • Relationship Building
  • Attention to Detail
  • Creative design
  • Proficient in [Software]
  • Product Upselling
  • Team Collaboration
  • Consultations
  • Medical Recordkeeping
  • Client Intakes
  • Inventory controls
  • Time management
  • Patience and tolerance
  • Safety awareness
  • Event planning

Languages

English
Native/ Bilingual
Spanish
Professional

Certification

  • Barbicide ( be healthy initiative ) / date of completion : July 23,2024
  • shear haven domestic-violence training / date of completion : July 23, 2024
  • barbicide certification / date of completion : July 23, 2024

Accomplishments

• •consecutive educational pursuits

gold team : top performance, lead creative

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Nail Technician

The Spa
07.2024 - 02.2025

Dog Boarder

Rover.com
04.2022 - 01.2025

Front Desk Agent

BoomTown
04.2021 - 03.2023

Customer Service Representative

All State Fastener
02.2021 - 04.2022

Front Desk Representative

Texas Finance/Liberty Loans
12.2019 - 08.2020

Aesthetician -

Milan Institute of Cosmetology

Nail Tech -

Milan Institute of Cosmetology

High School Diploma -

C4L Academy

Associate of Arts - Business Management

University of Phoenix

REFERENCES

Friend/ Luz Yesenia- (702)695-7166

Friend/ Chris Caccavano- (702)713-4628

Friend/ Gladys - (702)423-6629

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