Vanessa Vergara
BEAN STATION,TN
Summary
Dedicated professional with a strong work ethic and goal-oriented focus. Prepared to bring strong analytical, communication, and teamwork skills to ensure member satisfaction. Consistently recognized for reliability and flexibility in adapting to changing needs. Eager to contribute to team success and further develop professional skills.
Overview
5
5
years of professional experience
Work History
Teller
ORNL Federal Credit Union
2025.02 - Current
- Assisted customers with account inquiries and financial products.
- Collaborated with team members to enhance service delivery.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Supported branch goals by participating in initiatives aimed at improving overall bank performance and customer satisfaction.
Human Resources Assistant
Everidge
2022.11 - 2024.01
- Managed employee onboarding, ensuring smooth integration into company culture and processes.
- Supported recruitment efforts by screening candidates and scheduling interviews efficiently.
- Streamlined communication channels between departments, improving information flow and employee engagement initiatives.
- Organized new employee orientation schedules for new hires.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
Quality Control Inspector
San-Ei-Seiko
2021.01 - 2022.09
- Inspected products for quality standards, ensuring compliance with specifications and regulations.
- Conducted visual and dimensional inspections using calipers and gauges to verify accuracy.
- Documented inspection results and communicated findings to production teams for corrective action.
- Monitored incoming materials for conformance to specifications, maintaining high-quality supply standards.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Education
High School Diploma -
Morristown East High School
Morristown, TN2019-05
Skills
- Strong work ethic
- Professionalism and courtesy
- Approachable
- Goal-oriented focus
- Bilingual in Spanish
- Customer service
- Team cooperation
- Relationship building and management
Timeline
Teller
ORNL Federal Credit Union
2025.02 - Current
Human Resources Assistant
Everidge
2022.11 - 2024.01
Quality Control Inspector
San-Ei-Seiko
2021.01 - 2022.09
High School Diploma -
Morristown East High School