Vanessa Vilahomat
Boca Raton,FL
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning.
Overview
3
3
years of professional experience
Work History
Member Service Specialist
Youfit
09.2023 - 06.2024
- Provided excellent service to members by making/answering phone calls, setting appointments and selling memberships.
- Made over 50 calls a day.
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Maintained cleanliness of gym area, gym equipment, and front desk area.
- Recognized as the top seller during February-May.
Sales Associate
Cricket Wireless
04.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Recognized as top seller during December 2022 and March 2023
Claims Processor
Risk Assurance Partners LLC
10.2021 - 02.2022
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Utilized specialized software to process incoming claims, enter data and generate reports.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Prepared insurance claim forms or related documents and reviewed for completeness
Party Entertainer
Minute2winitparties
05.2021 - 09.2021
- Delivered memorable experiences through the use of various props, costumes, and interactive games.
- Managed time effectively, ensuring all activities and performances were completed within the allotted timeframe.
- Ensured guest safety during activities by maintaining awareness of surroundings and adhering to proper usage guidelines for equipment and materials.
- Maximized audience engagement through dynamic storytelling, captivating magic tricks, and expert balloon artistry techniques.
Education
Associate of Arts - Nursing
Palm Beach State College
Lake Worth, FL05.2026
High School Diploma -
Olympic Heights Community High School
Boca Raton, FL05.2023
Skills
- Remarkable customer service and interpersonal communication
- Exceptional conflict management and resolution
- Strong attention to detail and ability to maintain/update records
- Capacity to work in a fast paced, collaborative team environment
- Flexible and adaptable to changing schedules and work environments
- Building trust and relationships with prospecting customers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Member Service Specialist
Youfit
09.2023 - 06.2024
Sales Associate
Cricket Wireless
04.2022 - 05.2023
Claims Processor
Risk Assurance Partners LLC
10.2021 - 02.2022
Party Entertainer
Minute2winitparties
05.2021 - 09.2021
Associate of Arts - Nursing
Palm Beach State College
High School Diploma -
Olympic Heights Community High School
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