Summary
Overview
Work History
Education
Skills
Timeline
Generic

VANESSA WESLING

North Las Vegas,NV

Summary

Hospitality operations professional with extensive experience leading teams and enhancing operational efficiency. Expertise in employee coaching, conflict resolution, and SOP development supports a results-driven approach. Seeking to leverage proven skills in a dynamic distribution environment.

Overview

14
14
years of professional experience

Work History

Group Housing Supervisor

MGM RESORTS INTERNATIONAL / THE COSMOPOLITAN OF LAS VEGAS
Las Vegas, USA
11.2025 - Current
  • Lead multiple teams while managing daily workloads, priorities, deadlines, and operational requirements.
  • Coached, trained, and developed employees to enhance productivity and address performance concerns.
  • Created and implemented SOPs, trackers, checklists, and workflow improvements to strengthen consistency and accountability.
  • Coordinated with leadership and departments to resolve operational issues and communicate policy changes effectively.

Group Reservations Manager

THE COSMOPOLITAN OF LAS VEGAS
Las Vegas, USA
11.2023 - 11.2025
  • Supervised employees and managed daily operations in high-volume group reservations environment, ensuring seamless service delivery.
  • Managed workloads and priorities to maintain high levels of productivity, accuracy, and service standards.
  • Trained employees on systems, procedures, workflows, and department expectations to enhance team competency and performance.

Front Desk Agent

THE COSMOPOLITAN OF LAS VEGAS
Las Vegas, USA
03.2018 - 11.2023
  • Delivered high-volume guest service, ensuring accuracy and adherence to operational standards.
  • Managed reservations, guest requests, and daily operations using multiple systems to streamline processes.
  • Addressed guest concerns and operational issues, facilitating effective communication with leadership and departments.

Front Desk Agent / Night Auditor

HILTON ANCHORAGE
Anchorage, USA
05.2012 - 02.2014
  • Delivered overnight operational support, completed daily audits, reconciled financial activity, and addressed guest concerns to ensure guest satisfaction.
  • Executed independent overnight operations while upholding accuracy, security, and operational standards to maintain a seamless guest experience.

Education

Nursing Program -

College of Southern Nevada
Las Vegas, NV

Skills

  • Operations Management
  • SOP Development
  • Performance Management
  • Team Leadership
  • Shift Planning
  • Conflict Resolution
  • Employee Relations
  • Microsoft Excel, Office, Word, Outlook
  • Opera Cloud
  • Passkey

Timeline

Group Housing Supervisor

MGM RESORTS INTERNATIONAL / THE COSMOPOLITAN OF LAS VEGAS
11.2025 - Current

Group Reservations Manager

THE COSMOPOLITAN OF LAS VEGAS
11.2023 - 11.2025

Front Desk Agent

THE COSMOPOLITAN OF LAS VEGAS
03.2018 - 11.2023

Front Desk Agent / Night Auditor

HILTON ANCHORAGE
05.2012 - 02.2014

Nursing Program -

College of Southern Nevada

Similar Profiles

  • Isabella FuentesIsabella Fuentes

    Group Housing - Supervisor at MGM Resort InternationalGroup Housing - Supervisor at MGM Resort International

  • Erica PachecoErica Pacheco

    Sr. Housing Portfolio Supervisor at Graceada PartnersSr. Housing Portfolio Supervisor at Graceada Partners

  • Joachim PerekekemeJoachim Perekekeme

    Supervisor for Works, Housing and Transportation at Bomadi Local Government Council, BomadiSupervisor for Works, Housing and Transportation at Bomadi Local Government Council, Bomadi

  • Shawn PerryShawn Perry

    Supervisor of Housing Caretakers at NYCHASupervisor of Housing Caretakers at NYCHA

CREATE PROFILE
VANESSA WESLING