Vanessa Whittaker-Roundtree
Pontiac,MI
Summary
To seek and maintain a position that will utilize my experience and provide advancement opportunities.
Overview
17
17
years of professional experience
Work History
Rewards Administrator
SecurityScorecard
11.2021 - 03.2024
- Performed data entry tasks and maintained accurate records of employee payroll information in UKG.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Created new hire and termination documents for payroll.
- Assisted employees in understanding their benefits options, providing clear explanations and guidance on available plans.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
Total Rewards Administrator
Spartan Partners Services, LLC
01.2021 - 11.2021
- Process daily HR and related system changes, such as new hires, pay adjustments, and job transfers
- Process weekly and bi-weekly US payroll for over 300 employees
- Maintain and process Canadian, weekly, and bi-weekly payrolls
- Process supplemental payrolls for stock exercises
- Assist with open enrollment and answer employee benefit questions
- Administer and terminate employee benefits
- Process unemployment claims and employment verifications
- Complete system reports as requested
- Manage company contact list updates.
Payroll Administrator
Dialog Direct
01.2018 - 01.2021
- Maintained and processed payroll using ADP Vantage System for two pay groups in multiple states
- Entered hours, schedules, commissions, and bonuses
- Reviewed garnishments processed by ADP
- Responsible for setting up all local tax accounts for PA, OH, and KY
- Assisted employees with ADP registration and trained management using the ADP Vantage system
- Prepared specialized ADP reports
- Handled missing hours from the previous pay periods by entering corrections in time and attendance as historical edits
- Assisted Human Resources and Payroll Manager in Costa Rica
- Handled special projects assigned by management.
Human Resource Administrator
Dialog Direct
01.2016 - 01.2018
- Handled the on-boarding process for newly hired employees, which included distribution of all paperwork
- Resolved employment-related disputes through proactive communication
- Copied, logged, and scanned supporting documentation such as new hire paperwork
- Processed unemployment claims and acted as the company representative at unemployment hearings
- Managed the employee Rewards Programs
- Conducted employment verifications and investigations.
Payroll Specialist
Dialog Direct
01.2011 - 01.2016
- Maintained daily bookkeeping report
- Pulled internal reports as requested (salaries, bonuses, hours worked, etc.)
- Processed various garnishments, including child support, bankruptcies, and tax levies
- Monitored data integrity.
Customer Service Representative
Dialog Direct
01.2007 - 01.2011
- Successfully handled inbound and outbound calls
- Notified customers when service was completed and accepted payments
- Provided an elevated customer experience to generate a loyal clientele.
Education
Associate - Business Management
Oakland Community College
Auburn Hills, MI08.2025
CPP Preparation Course -
Schoolcraft College
Livonia, MI08.2013
Business Administration -
Mary Grove College
Detroit, MI12.2012
Business Administration -
Oakland Community College
Auburn Hills, MI12.2007
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Team Collaboration
Timeline
Rewards Administrator
SecurityScorecard
11.2021 - 03.2024
Total Rewards Administrator
Spartan Partners Services, LLC
01.2021 - 11.2021
Payroll Administrator
Dialog Direct
01.2018 - 01.2021
Human Resource Administrator
Dialog Direct
01.2016 - 01.2018
Payroll Specialist
Dialog Direct
01.2011 - 01.2016
Customer Service Representative
Dialog Direct
01.2007 - 01.2011
CPP Preparation Course -
Schoolcraft College
Business Administration -
Mary Grove College
Business Administration -
Oakland Community College
Associate - Business Management
Oakland Community College
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