Vanessa Williams
Canyonville
Summary
Dedicated customer service professional skilled in appointment scheduling, client assistance, and cash management. Committed to delivering exceptional experiences and building client loyalty.
Overview
4
4
years of professional experience
Work History
Assitant
Independent Beauty Salon
Medford
01.2024 - 01.2026
- Coordinated appointment scheduling and client follow-ups to enhance operational efficiency.
- Provided excellent customer service, addressing client inquiries and concerns promptly.
- Entered data into databases accurately and efficiently.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Guided clients in selecting beauty services and products to meet their needs.
Cahier
Hams Markets Inc
Canyonville
05.2022 - 09.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation and customer service, ensuring team consistency and efficiency.
- Resolved customer complaints, enhancing customer satisfaction and loyalty.
- Resolved customer issues efficiently to build loyalty.
- Followed company security procedures for handling large sums of money.
- Learned roles of other departments, enabling effective coverage and maintaining store operations.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
Education
Some College (No Degree) - Medical Admin
Umpqua Community College
Roseburg, ORSkills
- Appointment scheduling
- Client assistance
- Customer service
- Product recommendations
- Data entry
- Financial recordkeeping
Timeline
Assitant
Independent Beauty Salon
01.2024 - 01.2026
Cahier
Hams Markets Inc
05.2022 - 09.2024
Some College (No Degree) - Medical Admin
Umpqua Community College