Vanessa Willis
Health Care
Mt. Dora,FL
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Care Giver
My Brothers Keeper Inc.
The Villages, FL
03.2013 - Current
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
- Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Maintained frequent supervision of residents unable to call for assistance.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Medical Assistant
Hunt Club Pediatrics
Apopka, FLORIDA
08.2011 - 12.2012
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Maintained detailed records of test results by entering data and patient information into computer.
- Obtained client medical history, including medication information, symptoms and allergies.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Welcomed patients and inquired about wellbeing since last treatment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Made appointments in IDX.
- Obtained accurate medical histories from patients, highlighting critical information.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Offered age-appropriate patient care before, during and after exams.
- Ambulated, turned and positioned patients.
- Measured patient pulse oximetry.
- Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Scheduled and accompanied clients to medical appointments.
- Submitted prescriptions to pharmacy via phone, fax or web.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Taught patients about medications, procedures and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Tested and recorded blood glucose levels.
- Participated in Continuous Quality Improvement (CQI) activities.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted machine safety checks according to facility policy.
- Monitored [Type] test accuracy using quality controls.
- Obtained pre- and post-treatment vital signs and weight.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
- Prepared initial patient charts for admission.
- Ordered and prepared reagents and supplies.
- Balanced, calibrated and recorded appropriate hemodynamic data.
- Assisted physicians in follow-through of care.
- Documented vital signs and health history for [Number] patients every [Timeframe].
- Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing.
- Moved transducer over specified area of body to produce images.
- Collected all pertinent data and calculations to aid physician in interpreting results.
- Obtained all prescribed laboratory testing.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
- Attended required training, education and meetings.
- Escorted patients to examination rooms.
- Collected histories, vitals and current complaints via patient interviews.
- Prepared and administered medications to alleviate patient symptoms.
- Operated cardiac imaging and monitoring equipment.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Gathered supplies needed for cardiac imaging procedures.
- Report significant information and changes in patient condition to nurse supervisor.
Education
No Degree - Pre-R.N.
Lake Sumter State College
Leesburg 04.2007 - 07.2009
CNA/HHA/PCT
Lake Technical Center
Eustis, FL 08.2013 - 12.2013
Skills
Progress documentation
Medication Administration
Medical Records Management
Clinical quality program standards
Direct Patient Care
Indirect Patient Care
Behavioral Management
Care plan assessment
EMR / EHR
Patient Assessments
Chronic disease management
Patient Management
Verbal and written communication skills
Lifting 100 pounds
Patient care
Case Management
Medical laboratory procedures
Healthy meal preparation
Hospice and palliative care
Patient services
Feeding assistance
Culturally-competent care
Mobility assistance aptitude
Adaptable
Qualified in patient transport
High level of autonomy
Professional bedside manner
Microsoft Office
Customer Service
Written Communication
Timeline
CNA/HHA/PCT
Lake Technical Center
08.2013 - 12.2013
Care Giver
My Brothers Keeper Inc.
03.2013 - Current
Medical Assistant
Hunt Club Pediatrics
08.2011 - 12.2012
No Degree - Pre-R.N.
Lake Sumter State College
04.2007 - 07.2009