Vanessa Wright
Ypsilanti,MI
Summary
Hardworking, enthusiastic student seeking internship positions in Real Estate, Healthcare, Finance, and Business. Very eager to learn new skills and techniques to advance myself for future career opportunities.
Overview
4
4
years of professional experience
Work History
Task Associate
Ulta Beauty
08.2023 - Current
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed customer relations through communication and helpful interactions.
Patient Attendant
ManpowerGroup-University Of Michigan Hospital
05.2023 - 08.2023
- Contributed to efficient hospital operations by promptly responding to call lights and addressing patient needs.
- Served as a reliable point of contact for family members seeking updates on their loved ones'' conditions, fostering trust and open communication.
- Expedited response times from medical personnel during emergencies by swiftly notifying appropriate parties when crises arose.
- Improved patient comfort by consistently providing compassionate care and maintaining a clean, safe environment.
Costumer Service Representative
Nordstom Rack
11.2021 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales Associate
At Home
10.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Vestergaard
05.2020 - 07.2022
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Host
Noodles & Company
10.2020 - 12.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Associate of Science - Medical Imaging
Schoolcraft College
Livonia, MIBachelor of Science - Diagnostic Medical Sonography
Grand Valley State University
Allendale, MI04.2026
Early College Alliance-Eastern Michigan University
Ypsilanti, MI06.2022
Lincoln High School
Ypsilanti, MI06.2022
Skills
- Attention to Detail
- Initiative and enterprise
- Customer interaction
- Excellent teamwork
- Customer Engagement
- Performance Improvement
- Compassionate
- Critical Thinking
- Organization and Time Management
- Friendly, Positive Attitude
- Medical Terminology
Timeline
Task Associate
Ulta Beauty
08.2023 - Current
Patient Attendant
ManpowerGroup-University Of Michigan Hospital
05.2023 - 08.2023
Sales Associate
At Home
10.2022 - 04.2023
Costumer Service Representative
Nordstom Rack
11.2021 - 08.2023
Host
Noodles & Company
10.2020 - 12.2021
Sales Associate
Vestergaard
05.2020 - 07.2022
Associate of Science - Medical Imaging
Schoolcraft College
Bachelor of Science - Diagnostic Medical Sonography
Grand Valley State University
Early College Alliance-Eastern Michigan University
Lincoln High School
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