Shiayel Etienne
Jackson,Mississippi
Summary
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Task Associate
Ulta
03.2024 - 01.2025
- Analyzed operational workflows to identify areas for process improvement
- Coordinated cross-departmental communication to enhance project collaboration
- Developed training materials for new team members, ensuring consistent onboarding
- Managed scheduling and resource allocation to optimize team productivity
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Assistant Manager
Tashundra Banks
11.2021 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service
Publix
05.2021 - 01.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer engagement
- Decision-making
- Courteous and professional
- Flexible schedule
- Work Planning and Prioritization
Timeline
Task Associate
Ulta
03.2024 - 01.2025
Assistant Manager
Tashundra Banks
11.2021 - 01.2024
Customer Service
Publix
05.2021 - 01.2022