Vanessa Zuckerman
Boulder,CO
Summary
Computer savvy Neuroscience and Integrative Physiology double major with 3 years of fast-paced customer service and team work experience. I bring strong problem-solving skills, unmatched dedication, and a friendly smile.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Gelato Boy
Boulder, CO
08.2021 - Current
- I have barista, customer service, upselling, teamwork, dishwashing, and food preparation experience
- I manage my team members and ensure the shop is running efficiently.
Ice Cream Scooper/Cashier
Colorado City Creamery
Colorado Springs, CO
03.2021 - 08.2022
- I greeted customers, handled wholesale orders, made hot dogs, as well as waffle cones
- I have experience with customer service, grubhub, washing dishes, running the cash register, opening and closing, and much more.
Barista/Cashier
CU Boulder Bakery
Boulder, CO
02.2022 - 05.2022
- I worked in a team environment at the campus Bakery taking orders, making drinks, preparing baked goods and stocking for the day.
Education
Bachelor's degree - Neuroscience and Integrative Physiology
CU at Boulder
Boulder, CO05.2024
Skills
- Cleaning Experience (3 years)
- Food Service
- Customer service (3 years)
- Physiology Knowledge
- Time Management
- Laboratory Experience
- Medical terminology
- Python (2 years)
- Microsoft Excel
- C/C
- Computer skills
- Communication skills
- Typing
- Organizational skills
- Anatomy knowledge
- Physiology knowledge
- Guest services
Certification
- Driver's License, 01/01/20, 08/01/24
- Food Handler Certification
Personal Information
Willing To Relocate: Anywhere
Assessments
- Customer focus & orientation, Proficient, 01/01/22, Responding to customer situations with sensitivity
- Medical terminology, Proficient, 03/01/24, Understanding and using medical terminology
- Food service: Customer situations, Proficient, 06/01/22, Identifying and addressing customer needs in a food service setting
- Attention to detail, Proficient, 10/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
- Work motivation, Proficient, 01/01/22, Level of motivation and discipline applied toward work
- Retail customer service, Proficient, 01/01/22, Responding to customer situations in a retail setting
- Project timeline management, Proficient, 02/01/22, Prioritizing and allocating time to effectively achieve project deliverables
- Work style: Reliability, Proficient, 01/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Data entry: Attention to detail, Proficient, 01/01/23, Maintaining data integrity by detecting errors
- Learning agility, Proficient, 10/01/22, Learning and applying new information
Awards
University Of Colorado Esteemed Scholars Scholarship, 08/01/21, A scholarship provided to the most academically accomplished students at the University of Colorado Boulder.
Timeline
Barista/Cashier
CU Boulder Bakery
02.2022 - 05.2022
Shift Supervisor
Gelato Boy
08.2021 - Current
Ice Cream Scooper/Cashier
Colorado City Creamery
03.2021 - 08.2022
Bachelor's degree - Neuroscience and Integrative Physiology
CU at Boulder