Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Carmen Monge

Weymouth,MA

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Shift Supervisor

KFC Restaurant
Weymouth, MA
07.2022 - Current
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.

Owner

Carmens creations
07.2011 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.

Manufacturing Associate

Kik Consumer Products
10.2018 - 07.2022
  • I was a line operator for lol custom products
  • I measured the items and filled and quality control products we all use on a daily basis
  • I produced Gain, Tide, Dawn soaps and detergents.
  • Made sure that products were produced on time and are of good quality.
  • Assembled products to meet production requirements and daily established quotas.
  • Utilized hand tools and machinery to safely complete assembly processes.
  • Collaborated with team members to meet production deadlines.
  • Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
  • Loaded and unloaded materials from conveyor belts to support continuous production.
  • Inspected finished products for quality and adherence to customer specifications.
  • Inspected products and machines to maintain quality and efficiency.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Recorded and tracked daily production data for management reporting.
  • Organized work to meet demanding production goals.

Education

High School Diploma -

Charlestown High School
Charlestown, MA
06.1986

Skills

  • Customer Service
  • Scheduling (5 years)
  • Word
  • Restaurant Experience
  • Shift Management
  • Time Management
  • Cash Handling
  • Manufacturing
  • Leadership
  • Caregiving
  • Vital Signs (3 years)
  • Medication Administration (3 years)
  • English (10 years)
  • Laundry
  • Alzheimer's Care (3 years)
  • Memory Care (4 years)
  • Dementia Care
  • Food Preparation
  • Patient Care (4 years)
  • Cleaning Experience
  • Meal Preparation
  • Home Care
  • Senior care
  • Infection Control Training
  • Hospice Care
  • Search engines
  • Janitorial experience
  • Banking
  • Communication skills
  • Call center
  • Typing

Certification

  • Med tech /Resident Care Aid
  • CPR Certification
  • CNA
  • AED CertificationCertified Medication Aide

Additional Information

Shift manager experience Shift manager at checkers 10/07-04/19

Languages

Spanish/english - Fluent

Timeline

Shift Supervisor

KFC Restaurant
07.2022 - Current

Manufacturing Associate

Kik Consumer Products
10.2018 - 07.2022

Owner

Carmens creations
07.2011 - Current

High School Diploma -

Charlestown High School
Carmen Monge