Vanessa Zurita
Hemet,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
Olive Garden
Rialto, CA
07.2019 - Current
- Coordinated food and drink service.
- Delivered excellent customer service.
- Oversaw cash and credit transactions.
- Sustained a clean and structured work environment.
- Prepared all orders accurately.
Baker
The Cookie Plug
Redlands, CA
02.2022 - 04.2022
- Organized and arranged ingredients for meal preparation.
- Operated commercial equipment efficiently.
- Managed dough production process.
- Prepping racks and sheet trays
Beauty Advisor
Ulta Cosmetic store
Rialto, CA
09.2018 - 02.2020
- Delivered exceptional support to customers, ensuring satisfaction and resolution of inquiries.
- Responded to telephone communications.
- Booking appointments
- Scanning out merchandise
- Managed register operations effectively.
- Managed inventory in stock room efficiently.
Waitress/Hostess/Cashier/Bartender
Pacific fish grill
Eastvale, CA
05.2018 - 10.2018
- Enhanced customer satisfaction through effective service.
- Ensured readiness of food items for meal preparation.
- Processed transactions efficiently.
- Managed bar inventory and ensured timely restocking of supplies.
- Conducted cleaning operations to uphold hygiene standards.
Education
Diploma -
Ontario High School
Skills
- Strong work ethic
- Exceptional customer service
- Adaptability and resilience
- Guest engagement
- Microsoft excel
- Computer Skills
- POS
- Bartending
- Kitchen Management
- Catering
- Customer Service representative
- Inventory Control
- Cash Handling
- Retail merchandising
- Cross-selling products and services
- Small business operations
Certification
- Food Handler Certification
- TABC Certification
Timeline
Baker
The Cookie Plug
02.2022 - 04.2022
Server/Bartender
Olive Garden
07.2019 - Current
Beauty Advisor
Ulta Cosmetic store
09.2018 - 02.2020
Waitress/Hostess/Cashier/Bartender
Pacific fish grill
05.2018 - 10.2018
Diploma -
Ontario High School