Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Garcia

Los Angeles

Summary

Driven front desk agent skilled in managing reservations, telephone calls and guest inquiries at a four star hotel. Poised and professional with total commitment to guest satisfaction.

Overview

7
7
years of professional experience

Work History

Front Desk Agent

PaliHouse West Hollywood
06.2024 - 05.2025
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collected room deposits, fees, and payments.
  • coordinated with housekeeping, engineer or restaurant staff to fulfill guest requests.

Assistant

Fitussi camera services
03.2022 - 10.2023
  • Coordinate and manage schedules, appointments, and travel arrangements for the senior executives
  • Research and provide recommendations on cost-effective travel and accommodation options for senior executives
  • Source and book hotels, rental cars, and other accommodations for senior executives when traveling

Host

Nordstrom
07.2018 - 10.2022
  • Ensure excellent customer service by training and supervising hosts, and maintaining a friendly and welcoming atmosphere in the store.
  • Promote and maintain a positive company culture by fostering a sense of teamwork and collaboration among hosts.
  • Maintain a clean and organized store environment to create a pleasant shopping experience for customers.

Education

fashion design

Los Angeles Trade Tech
06.2025

Skills

  • Time management
  • Attention to detail
  • Organizational skills
  • Dining experience
  • Customer experience
  • Reservations
  • Fluent in Spanish
  • POS systems

Timeline

Front Desk Agent

PaliHouse West Hollywood
06.2024 - 05.2025

Assistant

Fitussi camera services
03.2022 - 10.2023

Host

Nordstrom
07.2018 - 10.2022

fashion design

Los Angeles Trade Tech

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