Vanessa Khaye Gillo
Oak Harbor,WA
Summary
Dynamic Shift Manager at McDonald's with a strong focus on customer service and employee training. Proven ability to enhance operational efficiency and maintain safety standards. Skilled in cash handling and decision-making, consistently meeting production deadlines while fostering a collaborative team environment. Recognized for resolving customer inquiries effectively and professionally.
Overview
9
9
years of professional experience
Work History
Shift Manager
McDonald's
Silverdale, WA
06.2016 - 06.2025
- Learned safety protocols and operational procedures to maintain efficient workflow.
- Assisted in training new team members on daily tasks and company standards.
- Collaborated with team members to streamline processes and boost efficiency.
- Responded promptly to customer inquiries, resolving issues effectively and professionally.
- Maintained cleanliness and organization of work areas to promote safety and productivity.
Production Worker
Watson Furniture Group
Poulsbo, WA
10.2021 - 05.2022
- Collaborated with team members to meet production deadlines consistently.
- Maintained a clean and organized workspace to ensure safety standards.
- Followed safety procedures and guidelines to maintain safe working environments.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Education
High School Diploma -
Ocampo National High School
Philippines04.2012
Bachelor of Science - Information Technology
STI College-Naga
Philippines Skills
- Cash handling
- Customer service focus
- Positive attitude and enthusiasm
- Food preparation
- Relationship building
- Employee training
Timeline
Production Worker
Watson Furniture Group
10.2021 - 05.2022
Shift Manager
McDonald's
06.2016 - 06.2025
High School Diploma -
Ocampo National High School
Bachelor of Science - Information Technology
STI College-Naga