Vanessa Lorena Perez

• Generated reports from different sources such as application logs or database tables.
• Monitored system performance, identified issues, and provided timely resolution.
• Provided technical support to users for system related problems.
• Managed user accounts, permissions, and access rights according to the organization's security policy.
• Monitored system performance and identified areas for improvement.
• Collaborated with cross-functional teams to optimize workflow processes.
• Provided training sessions for staff on new systems and tools usage.

Developed expertise in Salesforce System Administration to support tech initiatives.
Participated in freelance transcription work, honing precision and speed.
Conducted international tutoring and teaching, promoting diverse learning experiences.
Invested time in acquiring new technical skills to adapt to industry trends.

• Administer electrocardiograms (EKGs) and associated examinations in ED and inpatient and critical care units, along with any necessary settings such as psychiatric units and pre- and post-operative environments.
• Responded promptly to requests from nurses or physicians regarding additional tests needed for diagnostic purposes.
• Forward EKG and pertinent tests to physician for interpretation.
• Entered interpretations into the computer and maintained patient logs for accurate record-keeping.
• Answered department phone to facilitate communication and address inquiries.
• Communicate effectively and professionally with patients, physicians, and other clinical staff.

• Validate patient identity, update demographic records, and confirm insurance details on Epic Hyperspace while observing HIPAA/privacy standards, departmental and hospital guidelines, and upholding compliance with Joint Commission.
• Facilitated patient check-in and registration processes at a major health authority.
• Collaborated with clinical staff to ensure accurate information exchange during admissions.
• Conducted data entry into electronic health record systems with attention to detail.
• Secure Privacy Statement, Consent for Treatment, and prehospital admission signatures.
• Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
• Maintain accuracy and thoroughness in patient registrations within fast-paced, 24/7 environment

• Register participants into WIC program following income guidelines established by state of Colorado.
• Conducted individual nutrition assessments for clients in diverse communities.
• Monitored patient growth by weighing and measuring at every visit.
  Performed blood tests to assess iron levels in patients.
• Managed caseloads of up to 60 participants per month.
• Develop tailored nutritional goals and assess requirements for individuals based on anthropometric data and life stage
• Collaborate with Registered Dietitians and Lactation Counselors to educate families on effective feeding practices for optimal growth and development.
• Conduct and instruct weekly nutrition and breastfeeding classes for WIC families.