Vanessa M Ruiz

• Assist patients with personal needs
• Support patients with emotional distress
• Problem solving in collaboration with nurses
• Support in transporting patients to various locations in the hospital.
• Supporting patients to participate in groups and activities.
• Offering coping methods to support the length of stay.
• Tracking patients locations and behaviors to ensure safety within the facility.
• Supporting with 1:1 behaviors
• Offering bilingual support throughout the hospital
• Monitored patient behaviors and reported significant changes to supervising mental health professionals.
• Utilized de-escalation techniques to manage and prevent patient crises effectively.
• Encouraged positive behaviors while discouraging negative behaviors using reinforcement strategies.
• Documented patient interactions in compliance with HIPAA requirements.
• Provided support to clients in developing and maintaining healthy relationships.
• Observed clients' behavior during individual or group sessions to ensure safety of all parties involved.

• Developed and implemented comprehensive outreach strategies to engage unhoused community.
• Provided transports to clients to prepare for housing opportunities.
• Maintained a database of clients and daily reports.
• Provided case management to clients.
• Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.

• Applied positive reinforcement to redirect negative behaviors.
• Supported students with personalized accommodations, extra assistance and educational assessments.
• Collaborated with teacher to develop personalized and successful learning strategies.
• Instructed small groups of students in alphabet, shapes and color recognition.
• Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
• Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
• Evaluated student needs to provide helpful resources and support.
• Provided supplemental supervision in classrooms and throughout school campus.

• Engaged children in arts and crafts,activities, games while maintaining safe environment.
• Enforced discipline and policies to protect safety among the children.
• Maintained a fun and open enviornment while still making sure the children attended classes.
• Made sure every child completed homework assigned as well as assisted them with any help needed.
• Communicated daily with parents to ensure the behavior and well being of their children.
• Applied behavior management techniques to maintain group discipline and reinforce good behaviors.
• Assisted with smooth and efficient transitions between arrival, room periods, activities, field trips, snacks and departures.

• Accurately completed cash register transactions.
• Cleaned shelves, tables, and counters.
• Preparing food.
• Attending and communicating with customers.
• Helped coordinate and prepare food for catering events, while also set up and serve.
• Communicated needs and issues to appropriate supervisors in timely fashion.
• Recommended, selected and helped locate merchandise based on customer needs and desires.

For 2 years I volunteered at the summer camp. I was in charge of arts and crafts everyday for the kids. Additionally, I had to make sure they received the proper treatment as well as kept them under control. I took the responsibility of making sure they were dealt with in the proper matter as well as learned how to deal with kids of ages 5-12.