Ravindranauth Sookdeo
Bergenfield,NJ
Summary
I am a dedicated and motivated IT professional with a strong educational foundation in cybersecurity and hands-on experience supporting system operations in healthcare environments. Currently pursuing an Associate of Science and Certificate in Cybersecurity, I bring practical skills in troubleshooting, system integration, and cybersecurity best practices. My background includes roles as a System Analyst and Behavioral Health Assistant at Phelps Memorial Hospital, where I managed radiology IT systems and supported crisis management. I am passionate about leveraging technology to improve operational efficiency and am eager to contribute to a dynamic IT team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Health Assistant
Phelps Memorial Hospital Northwell Health
08.2021 - Current
- Provide compassionate care for patients with behavioral health needs, monitoring behaviors and implementing treatment plans
- Administer medications, manage crisis situations, and collaborate with multidisciplinary teams
- Maintain detailed patient records and educate patients on effective coping strategies
- Demonstrated proficiency in crisis management and therapeutic initiatives to enhance patient outcomes
- Answered 100 daily office phone calls for intake appointments, questions and visitation rules.
System Analyst
Phelps Northwell Health
06.2016 - 08.2019
- Managed and optimized radiology information systems (PACS) and associated technologies to streamline workflows
- Troubleshot and resolved technical issues, performed software updates, and ensured seamless system integration
- Spearheaded software installations and hardware replacements to enhance imaging accuracy and efficiency
- Supported radiology teams by maintaining critical system uptime and improving patient care through expedited diagnoses
Education
Associate of Science - Cyber Security
Westchester Community College
Valhalla, NY05-2025
Certificate - Cyber Security
Westchester Community College
Valhalla, NY12-2024
High School Diploma -
Cambridge University
Cambridge, UK05-2007
Skills
- Visual Basic
- Windows 10
- Windows 11
- Windows Server
- PACS
- Radiology Information Systems
- Troubleshooting hardware/software
- Systems integration
- IT support in radiology environments
- Medical terminology
- Patient privacy regulations
- Crisis management
- Application integration
- Project management
- Machine learning
- Technical analysis
- Operation system software
- Cybersecurity best practices
- Anger management
Certification
CompTIA A+, In Progress
Related Courses
- Network Security
- Ethical Hacking
- Systems Analysis
- Information Security Management
- Programming Fundamentals
Honors & Awards
Phi Theta Kappa Honor Society Member
Extra-Curricular Activities
Community Tech Support Volunteer, Provided basic IT support for local non-profit organizations, including hardware setup and cybersecurity training. Engaged in community service and academic leadership opportunities.
Timeline
Behavioral Health Assistant
Phelps Memorial Hospital Northwell Health
08.2021 - Current
System Analyst
Phelps Northwell Health
06.2016 - 08.2019
Associate of Science - Cyber Security
Westchester Community College
Certificate - Cyber Security
Westchester Community College
High School Diploma -
Cambridge University
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