Qualified Behavioral Health Assistant seeking new opportunities in field. Demonstrated ability to support clients through individualized care plans and coordination with multidisciplinary teams. Proven track record of fostering therapeutic relationships and employing crisis intervention techniques effectively.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Behavioral Health Assistant
Community Health Network
Indianapolis, IN
09.2024 - Current
Assisted in implementing individualized care plans for clients with behavioral health needs.
Facilitated therapeutic group sessions, enhancing client engagement and participation.
Monitored client progress and reported observations to clinical staff for treatment adjustments.
Developed rapport with clients, fostering a supportive environment for recovery and growth.
Assisted clinicians in developing behavior modification strategies aimed at improving overall quality of life for individuals struggling with chronic mental health conditions such as anxiety or depression.
Developed strong rapport with patients through active listening skills and genuine empathy for their struggles, establishing trust necessary for successful therapeutic relationships.
Assisted in crisis intervention efforts, successfully deescalating high-risk situations while maintaining safety for all involved parties.
Provided crisis intervention services to individuals experiencing acute mental health distress, offering immediate support and connecting them with appropriate resources.
Developed individualized discharge planning strategies to ensure a smooth transition from the facility back into the community, including ongoing support from outpatient services and other relevant resources.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Assisted staff members during emergency situations while maintaining professionalism and observational skills.
LLV Messenger
Brinks Global Services
Indianapolis, IN
06.2016 - 09.2024
Delivered secure packages and documents across designated routes, ensuring timely and safe transactions.
Operated specialized delivery vehicles, adhering to safety regulations and company protocols.
Maintained accurate logs of deliveries and pickups, enhancing accountability in operations.
Coordinated with team members to optimize delivery schedules and improve route efficiency.
Trained new staff on best practices for secure handling and transportation of valuable items.
Facilitated smooth pickups from multiple locations within designated timeframes, optimizing route planning.
Safeguarded confidential documents during transportation, maintaining the highest level of discretion and professionalism at all times.
Cultivated positive working relationships with clients through professional communication and prompt service.
Trained new employees on company procedures, fostering a supportive work environment for continued success.
Collected payments, signatures and new deliveries.
Delivered and collected currency packages on tight schedule.
Maintained a safe driving record while adhering to strict company policies and traffic laws.
Enhanced customer satisfaction by ensuring timely and accurate delivery of packages.
Followed company policies and procedures during shift.
Verified package information to check for accuracy and completeness.
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Correctional Officer
Indiana Department Of Corrections
Plainfield, IN
07.2011 - 02.2014
Monitored inmate behavior to ensure safety and compliance with facility regulations.
Conducted regular security checks, maintaining secure environment for staff and inmates.
Implemented conflict resolution strategies to de-escalate tense situations effectively.
Trained new correctional officers on protocols and emergency response procedures.
Managed documentation of incidents, ensuring accurate records and timely reporting.
Enforced facility policies, contributing to overall institutional security and order.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Observed behavior of residents individually and in groups.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Monitored surveillance equipment to detect and prevent unauthorized activities.
Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
Reduced inmate altercations through proactive conflict resolution strategies.
Responded to emergency situations and de-escalated hostile confrontations.
Made rounds at specified intervals and conducted head counts and roll calls.
Supervised inmates during meals, recreation and other activities.