Vanessia Terry
Cincinnati,OH
Summary
An administrative, call center or clerical position working as a team player in a challenging, office setting.
Overview
8
8
years of professional experience
Work History
Receptionist Switchboard Operator
Cincinnati Association for the Blind & Visually Impaired
Cincinnati, OH
04.2007 - 02.2013
- Greeted all visitors to the agency. Performed patient check-in and check- out duties such as verifying insurance, preparing necessary paper work for Low Vision staff department. Handled heavy in-bound and out-bound calls.
- Handled all sales transactions at the front desk. Performed all mail sorting tasks as needed. Processed credit card, check, and online donations.
Front Desk Registration Clerk
Office Team Inc.
Cincinnati, OH
12.2006 - 02.2007
- Provided front desk support to the surgical department floor. Answered in-bound calls as well as making out-bound calls to patients.
Data Entry/Dental Billing Clerk
CBS Personnel, Inc
Cincinnati, OH
07.2005 - 03.2006
- Provided clerical/billing support to the oral surgery dept floor. Submitted dental claims to various insurance companies.
Patient Care Appointment Scheduler
CBS Personnel, Inc
Cincinnati, OH
10.2004 - 03.2005
- Answered in-bound calls from patients interested in having laser vision correction surgery. Scheduled appointments for patients to come in for a comprehension eye examination.
Education
UC Clermont
Batavia, OHHughes High School
Cincinnati, OHSkills
- ,Microsoft Office Suite: Excel, Word, Power Point, Access, and Outlook, Internet, Google Seach, Google Maps, Downloading/Uploading files, Typing: 45 WPM/ Data Entry Faxing, and Scanning,
Volunteer
CABVI Volunter from 2009-2024
One-on-one-Helping visual impaired people with reading their mail, etc.
PTP- recorded newspaper sections and stories over a phone system
Donate clothes and many items to Goodwill from 2013-Present
Donate non perishable food to to my local food pantry 2023-Present
Timeline
Receptionist Switchboard Operator
Cincinnati Association for the Blind & Visually Impaired
04.2007 - 02.2013
Front Desk Registration Clerk
Office Team Inc.
12.2006 - 02.2007
Data Entry/Dental Billing Clerk
CBS Personnel, Inc
07.2005 - 03.2006
Patient Care Appointment Scheduler
CBS Personnel, Inc
10.2004 - 03.2005
UC Clermont
Hughes High School