Shayna Clemmons
Jonesboro,GA
Summary
Experienced HR and administrative professional with 8+ years of proven success in human resources operations, employee onboarding, benefits coordination, and office administration. Adept at streamlining processes, improving team collaboration, and maintaining high standards of service and accuracy. Known for being a reliable problem solver with excellent organizational and communication skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resources Director
Jonesboro Dwarf House
Jonesboro, GA
04.2021 - Current
- Act as key liaison between restaurant leadership and corporate HR
- Lead onboarding, orientation, and file management for new hires
- Coordinate payroll submissions, benefits packages, and HR compliance
- Handle light accounting tasks and team member communications
Accounts Payable/Receivable Clerk
HT Hackney
Lake City, GA
01.2019 - 02.2021
- Processed driver route settlements, reconciled payments, and handled daily bank deposits
- Input account credits and assisted AR team with billing tasks
- Maintained organized financial records and supported audit preparation
Front Office Coordinator
UpTV
College Park, GA
01.2019 - 07.2019
- Managed front desk operations, guest relations, and phone communications
- Supported HR with applicant tracking, documentation, and pre-hire paperwork
- Coordinated drug testing and maintained purchase order records
Customer Service & Support Roles
Pep Boys, Butler Lexus, Mercedes-Benz RBM
, GA
01.2012 - 12.2018
- Handled service appointments, order processing, and client negotiations
- Led customer service teams and assisted with store operations and inventory
- Managed cash handling and point-of-sale transactions
Education
High School Diploma - undefined
Mt. Zion High School
12.2005
Bachelor's degree - Political Science & Government
Ashford University
04.2026
Skills
- Faxing
- Data collection
- Recruitment and selection
- Vendor management
- MS Office Suite
- Scanning
- Record keeping
- Employee Onboarding & Orientation
- ADP
- Administrative experience within non-profit industry
- Writing skills
- Data analysis skills
- Spreadsheet filtering
- Events management
- Travel scheduling
- Administrative experience
- Employment & labor law
- Financial management
- Payroll
- Phone answering
- Public speaking
- Asana
- Math
- Salesforce
- Communication skills
- Customer service
- Time management
- Financial acumen
- Interpersonal skills
- Databases
- Staff accountant experience
- Attention to detail
- Event planning
- Excel
- Microsoft Teams
- Google Docs
- Clerical Support & Office Management
- Administrative experience within technology industry
- ERP systems
- ADP Workforce Now
- Photocopying
- Microsoft Excel
- Workers' compensation law
- Windows
- Management
- FMLA
- HR Operations & Compliance
- Proofreading
- Analysis skills
- Accounting
- Customer complaint resolution
- English
- Project coordination
- QuickBooks
- Accounting software
- Microsoft Word
- Providing product information
- Spreadsheet formulas
- Trello
- PowerPoint
- Presentation preparation
- Administrative experience within finance industry
- Microsoft Access
- Invoice processing
- Appointment scheduling
- File organization
- AS400 System
- Computer skills
- Administrative experience within retail industry
- Order assistance
- Hospitality
- Process improvement
- Phone etiquette
- Order entry
- Microsoft Office
- Data sorting
- Balance sheet preparation
- Outlook
- Data entry
- Zoom
- Filing
- Facilities management
- Correspondence management
- Office supply management
- Human resources practices
- Workers' compensation
- Meeting scheduling
- Word processing
- Spreadsheet design
- Typing
- Payroll Processing & Benefits Administration
- Leadership
- Customer Service & Conflict Resolution
- 60 WPM
- Detail-oriented
- Strong communicator
- Team player
- Problem solver
- Cash management
- Bookkeeping
- Microsoft Powerpoint
- Microsoft Outlook
- Organizational skills
- Report preparation
- Account reconciliation
- AS400
- Spreadsheet charts
- Customer inquiry handling
- Mathematical aptitude
- Oracle
- Typing speed: 55
- Greeting customers
- Computer literacy
- Balance sheet reconciliation
- Administrative experience within government industry
- Office equipment routine maintenance
- Calendar management
- Report writing
- HRIS
- Contracts
- Multitasking & Time Management
- 10 key typing
- Records
Certification
- Senior Professional in Human Resources
- Professional In Human Resources
- Driver's License
- ServSafe
Timeline
Human Resources Director
Jonesboro Dwarf House
04.2021 - Current
Accounts Payable/Receivable Clerk
HT Hackney
01.2019 - 02.2021
Front Office Coordinator
UpTV
01.2019 - 07.2019
Customer Service & Support Roles
Pep Boys, Butler Lexus, Mercedes-Benz RBM
01.2012 - 12.2018
High School Diploma - undefined
Mt. Zion High School
Bachelor's degree - Political Science & Government
Ashford University