Vanessia Walker
Hempstead
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Homedepot
Ozone Park
05.2023 - Current
Manager
Homedepot
Ozone Park
01.2023 - Current
- The store
- All specialty area
- Kitchen, designer
- Flooring design
- Door design
- Contractors
- Customer service
- Manage over 220 associate
Front End Line Manager
Home Depot
Freeport
08.2011 - Current
- Manage and operate all front-end store operations
- Supervise and support a team of 50 cashiers
- Deliver outstanding customer service and resolve customer issues
- Recognized with multiple awards: Associate of the Year and Great Customer Service
Customer Experience Manager
Homedepot
Hempstead
01.2023 - 05.2023
Cashier & Customer Service Representative
Home Depot
Freeport
10.2008 - 07.2011
- Handled customer accounts, returns, and phone inquiries
- Assisted with special order merchandise
- Provided consistent and high-level customer service
- Awarded Best Cashier for service excellence
Education
Associate - Business Accountancy
Nassau Community College
09-2024
Skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Computer graphic design
Timeline
Assistant Store Manager
Homedepot
05.2023 - Current
Manager
Homedepot
01.2023 - Current
Customer Experience Manager
Homedepot
01.2023 - 05.2023
Front End Line Manager
Home Depot
08.2011 - Current
Cashier & Customer Service Representative
Home Depot
10.2008 - 07.2011
Associate - Business Accountancy
Nassau Community College
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