Vaneza Avila
Odessa,Texas
Summary
Customer-oriented General Manager with 6 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
5
5
years of professional experience
Work History
GENERAL MANAGER OF CORPORATE PARTNERS
Peak Sports MGMT
09.2023 - 09.2024
- Built and maintained relationships with vendors and suppliers
- Recruited team members to maintain adequate staffing levels
- Managed profit goals against budget and prior year, keeping controllable costs within budget
- Maintained positive relationships with key stakeholders including customers, suppliers and partners.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
AQUISITION AGENT
Invest Out West LLC
08.2020 - 08.2023
- Utilized problem-solving abilities to troubleshoot customer issues promptly and professionally
- Provided excellent customer service, demonstrating strong communication and interpersonal skills
- Built positive relationships with customers through consistent follow-up communications.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
MARKETING CONSULTANT
Univison
12.2019 - 05.2020
- Spearheaded creative brainstorming sessions with internal stakeholders to generate ideas for campaigns
- Developed relationships with media contacts to secure coverage in print, broadcast, and online outlets
- Conducted competitor research to identify new opportunities for growth
- Developed new business and created results for clients through targeted marketing campaigns.
Education
BACHELOR OF SCIENCE (B.S.) IN PUBLIC RELATIONS, ADVERTISING, AND APPLIED COMMUNI -
12.2019
Bachelor of Science -
12.2016
Skills
- Customer Relationship Management
- Business Development
- Workow Planning
- Quality Management
- Marketing Strategy
- Team Leadership
- Operations Oversight
Personal Information
Title: COMMERCIAL REGIONAL MANAGER
References
References available upon request
Languages
Spanish
Native or Bilingual
Software
Graphic Design
Microsoft Office Suite
Digital Marketing
Project management software
Accomplishments
- Business Development: - Spearheaded acquisition of two competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
GENERAL MANAGER OF CORPORATE PARTNERS - Peak Sports MGMT
09.2023 - 09.2024
AQUISITION AGENT - Invest Out West LLC
08.2020 - 08.2023
MARKETING CONSULTANT - Univison
12.2019 - 05.2020
West Texas A&M University - BACHELOR OF SCIENCE (B.S.) IN PUBLIC RELATIONS, ADVERTISING, AND APPLIED COMMUNI,
Amarillo College - Bachelor of Science,
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