Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Sports
Languages
Timeline
Generic

VANIA LÓPEZ

Summary

Organized car detailer successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service. Works well under pressure meting challenging performance targets.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Car Detailer

Gamboa's First Class Detail, LLC
04.2023 - Current
  • Maintained clean, tidy and safe work environment.
  • Performed detailed vacuuming of interior to remove dirt and debris.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Organized vehicle and equipment storage spaces and wiping down surfaces.
  • Used specialized cleaning products to remove stains from interior surfaces. Cleaned upholstery, rugs and mats by using cleaning agents, applicators and cleaning devices.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Provided exceptional customer service and addressed customer inquiries.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior of vehicle.
  • Operated steamers, hoses, vacuums and other equipment to meet service expectations.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Checked quality of work by thoroughly inspecting interior for additional cleaning requirements.
  • Refilled gas tanks and documented fluid levels.

Spanish Interpreter

A To Z Languages
02.2021 - Current
  • Maintained message content, tone, and emotion as closely as possible.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Reviewed translated content for cultural sensitivity and use of universal Spanish.

Online Shopper

Walmart
02.2023 - 08.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Developed and maintained strong working relationships with professionals within assigned area.
  • Trained new employees on customer service, money handling and organizing strategies.

Restaurant Waitress

Incas Mexican Restaurant
08.2021 - 05.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Retail Sales Associate

Walmart
09.2020 - 08.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Hostess

Incas Mexican Restaurant
07.2019 - 09.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Restaurant Busser & Hostess

Jacky's Restaurant
02.2019 - 07.2019
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

High School Diploma -

Washington High School
Sioux Falls, SD
05.2021

Skills

  • Problem - solving
  • Time management
  • Decision making
  • Collaboration
  • Adaptability
  • Organization

Accomplishments

  • Interpreted to Spanish-speaking the South Dakota Senate Debate 2022 through South Dakota Public Broadcasting.
  • Member of the South Dakota Hispanic Chamber of Commerce.

Certification

  • ServSafe: Food Protection Manager Certification

Sports

  • Soccer
  • Working out

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Car Detailer

Gamboa's First Class Detail, LLC
04.2023 - Current

Online Shopper

Walmart
02.2023 - 08.2023

Restaurant Waitress

Incas Mexican Restaurant
08.2021 - 05.2022

Spanish Interpreter

A To Z Languages
02.2021 - Current

Retail Sales Associate

Walmart
09.2020 - 08.2021

Hostess

Incas Mexican Restaurant
07.2019 - 09.2020

Restaurant Busser & Hostess

Jacky's Restaurant
02.2019 - 07.2019

High School Diploma -

Washington High School

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VANIA LÓPEZ