VANIKA BROWN
CHARLOTTE,NC
Summary
Warehouse and logistics professional with a strong background in shipping, receiving, dock operations, and transportation coordination. Brings hands-on experience with SAP data entry, inventory reconciliation, shipment documentation, and safety-focused material handling to support accurate records, steady flow, and reliable cross-functional communication.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Terminal Coordinator
ITS National LLC
Reno, Nevada
03.2026 - 09.2026
- Coordinate with shipping carriers, freight partners, and warehouse teams to support smooth operations.
- Monitored load statuses to ensure timely updates on shipment progress. kept ETA updates current.
- Identified and resolved route inefficiencies and shipping delays through timely follow-up.
- Managed bills of lading, packing lists, and proof of delivery accurately for shipment documentation.
- Inventory tracking and discrepancy reconciliation improved stock visibility.
- Reliable data entry in transportation and warehousing systems such as SAP maintained record accuracy.
- Reviewed transportation and global trade regulations to ensure compliance through careful examination.
- Compiled daily, weekly, and monthly logistics reports to enhance operational visibility.
FORKLIFT OPERATOR/DOCK WORKER
R&L Carriers
Charlotte, NC
01.2024 - 03.2025
- Operated forklift for R&L Carriers freight loading and unloading.
- Managed loading/unloading processes, preventing cargo damage.
- Ensure cargo safety and balance, preventing potential transit issues.
- Collaborate with drivers and staff to streamline logistics and improve operational flow.
- Verified freight labels and shipment details during handling.
- Documented and reported damages, maintaining comprehensive accountability records.
- Assisted warehouse team with cross-dock freight management, improving operational flow. with cross-dock freight flow.
DOCK WORKER/FORKLIFT OPERATOR/YARD
YRC Freight
Charlotte, NC
05.2022 - 11.2023
- Managed large shipments within busy facilities, ensuring timely and accurate delivery.
- Streamlined unloading processes, enhancing turnaround times and improving operational efficiency at the dock.
- Operated forklifts and pallet jacks to streamline material movement.
- Prepared cargo for safe shipment, minimizing damage incidents and ensuring compliance with safety standards.
- Inspected pallets to confirm shipment quality and adherence to standards.
- Verified and documented material quantities, ensuring shipment accuracy and quality.
- Handled hazardous materials safely, adhering to environmental guidelines.
SHIPPING AND RECEIVING CLERK
Ryder-Carrier
Charlotte, NC
01.2021 - 05.2022
- Verified inbound freight against bills of lading, ensuring accurate receipt of goods.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Processed shipping documents and receiving paperwork in Ryder-Carrier systems.
- Inspected shipments, ensuring accuracy and resolving discrepancies swiftly.
- Utilized equipment to handle goods safely, enhancing operational efficiency.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Coordinated deliveries, communicated changes to enhance customer satisfaction.
- Updated warehouse records and inventory counts, maintaining accurate inventory levels.
DISPATCHER/CUSTOMER SERVICE REPRESENTATIVE
UPS
Harrisburg, PA
10.2017 - 12.2020
- Coordinated daily driver dispatch for UPS delivery routes and pickup schedules.
- Managed dispatch schedules for optimal driver allocation and timely deliveries.
- Handled high-volume logistics inquiries, improving customer satisfaction and delivery accuracy.
- Communicated with drivers to address delays and service issues, ensuring smooth operations.
- Monitored route progress using UPS tracking systems and delivery updates.
- Adjusted dispatch plans for package volume changes and route coverage needs.
FORKLIFT OPERATOR
Whirlpool-Penske
Harrisburg, PA
02.2018 - 04.2019
- Operated forklifts for Whirlpool-Penske warehouse loading, unloading, and material movement.
- Operated forklift in accordance with safety standards and support operational efficiency.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Maintained precise inventory logs, aiding in smooth warehouse operations and quick item retrieval.
- Transported goods to ensure timely deliveries and maintained accurate records.
- Scanned inventory using RF systems and updated location records.
- Used handheld scanners for warehouse management system compliance.
FORKLIFT-FEEDER OPERATOR
Graphic Packaging International
Charlotte, NC
05.2014 - 10.2017
- Monitored paperboard flow, adjusting feed settings to ensure uninterrupted production.
- Inspected materials for defects before feeding into a converting equipment.
- Operated feeder equipment on packaging lines at Graphic Packaging International.
- Cleaned components of feeder equipment to ensure proper operation. and maintained the work area for efficient shifts.
- Assisted with setup and changeover of packaging machinery.
- Adjusted machine settings for speed, temperature, pressure, and timing to optimize production performance.
- Performed routine maintenance on machines including lubricating parts, replacing worn components and cleaning machinery.
- Communicated line issues to supervisors and production team members.
- Communicated effectively with supervisors regarding job progress and any issues encountered.
RECEIVING ASSOCIATE
Walmart
Charlotte, NC
06.2010 - 05.2014
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Inspected shipments for damage, shortages, and labeling errors to ensure accuracy and quality control.
- Unloaded inbound freight from trailers in Walmart receiving area.
- Operated pallet jacks to move freight safely through back rooms, facilitating streamlined inventory management.
- Scanned cartons using handheld devices for inventory tracking.
- Utilized RF scanners to accurately track movement of merchandise within the facility.
- Organized receiving dock to support efficient merchandise flow, enhancing overall operational effectiveness.
- Communicated with team members to resolve receiving and stocking issues.
PACKAGE HANDLER
Fedex Grounds
Charlotte, NC
04.2007 - 01.2010
- Loaded packages onto FedEx Ground trailers following safety procedures
- Unloaded incoming freight and sorted parcels by destination
- Scanned package labels using handheld tracking equipment
- Stacked packages on conveyor belts for efficient movement
- Inspected parcels for damage before sorting and loading
- Assisted in loading delivery trucks with prepared packages to meet delivery schedules.
- Collaborated with team members to sort mail into designated bins for efficient processing.
- Picked products using an RF scanner to fill orders.
- Verified accuracy of all outgoing shipments to ensure correct contents and timely dispatch.
Education
HIGH SCHOOL DIPLOMA -
Garinger High School
Charlotte, NC, US01-2006
Skills
- Shipment documentation
- SAP data entry
- SAP navigation
- Inventory reconciliation
- Load tracking
- Freight coordination
- Transportation coordination
- Warehouse logistics
- Warehouse operations
- Dock operations
- Shipping and receiving
- Problem solving
- Cross functional coordination
- Team leadership
- Safety compliance
Personal Information
Driving License: Driver's License
Certification
Hazmat Endorsement, Driver's License, Forklift Certification
COURSES
- MAR 2024 - APR 2024
- Supply Chain Fundamentals
Timeline
Terminal Coordinator
ITS National LLC
03.2026 - 09.2026
FORKLIFT OPERATOR/DOCK WORKER
R&L Carriers
01.2024 - 03.2025
DOCK WORKER/FORKLIFT OPERATOR/YARD
YRC Freight
05.2022 - 11.2023
SHIPPING AND RECEIVING CLERK
Ryder-Carrier
01.2021 - 05.2022
FORKLIFT OPERATOR
Whirlpool-Penske
02.2018 - 04.2019
DISPATCHER/CUSTOMER SERVICE REPRESENTATIVE
UPS
10.2017 - 12.2020
FORKLIFT-FEEDER OPERATOR
Graphic Packaging International
05.2014 - 10.2017
RECEIVING ASSOCIATE
Walmart
06.2010 - 05.2014
PACKAGE HANDLER
Fedex Grounds
04.2007 - 01.2010
HIGH SCHOOL DIPLOMA -
Garinger High School